Awful Experience

Updated on June 08, 2011
T.M. asks from Livonia, MI
9 answers

Hi everyone, I wanted to let everyone know about the horrible dentist eperience I had to day. My 9 yr old neice had a silver cap that was falling off her tooth and kept twisting and getting stuck. She has medicaid and has gone through alot of emotional, family issues. I know someone who worked at a place where they accept medicaid, and for those of you with medicaid I am sure you know it is hard to find people that take it. So they were able to get her in today so I took her there. My sister, the 9yr olds mom was able to come with me, which I did not think she was gonna be able to. Just more background my sister just came back into the picture 1 month ago, my neice is living with my parents. Well anyway, they took her back, and they ususally just take the kids without the parents. After a while the dentist came out and asked for my sister to come back. When they were done, my neice came out crying, which I figured was because it hurt. Well that's not why. The the dentist Dr. Rudy Hajji was completely rude to her and my sister. Her teeth were pretty bad when he cleaned them, which I kind of expected, remember this little girl has been in and out of her moms custody and has had lots of issues. He told her she needs to clean her teeth better, this is unacceptable, told my sister that she cant have any sweets,juat a bag of skittless a week, no juice. Well when he started saying this stuff my neice started crying, because he was saying it very rudely. Then he has the nerve to tell her that she is not going to start crying she is 9 years old not 5. He told my sister not to put up with her acting like that and that she was only acting like that because she knew she could get away with it. Told her that she needs to not make up excuses why she cant brush her teeth. Mind you this is the first time he has ever seen her and knows nothing about her and what she does. She does brush her teeth no she does not floss. I understand telling her she needs to take better care of her teeth, but this is not the way to do it. I know for a fact that part of the reason he acted like this towards her was because she has medicaid. So I wanted to share with everyone so you know not to take your family especially kids to Advanced Family Dental Rudy Hajji in Livonia.

All this being said she needs somewhere to go to finish taking care of her problems. So if anybody knows of a place close to Livonia that takes medicaid and will treat kids like human beings not trash please let me know.

1 mom found this helpful

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M.G.

answers from Detroit on

That is absolutely insane! I would report him to the BBB and whatever medical board dentists belong to. Does he own the practice? If not I would complain to who owns it. That behavior is truly unacceptable and I am glad you had the restraint to not slap him because I don't know that I would have!

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N.M.

answers from Detroit on

Hi T.

I was going to tell you about our dentist Dr. Hider he is located in Garden City and he is awesome with kids. Our children are age 2, 4, and 8 years old. We have never had any problems the staff is nice and we have referred our friends and they love him as well. Dr. Hider's wife is correct in saying he's good with kids. I'm sure you all will have a better experience there. ###-###-####

N.

1 mom found this helpful
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M.H.

answers from Detroit on

Hi Moms,
I wanted to share my experience today with you all. I took my special needs daughter to see Dr. Hider. Where i found out about him here on this post. Our experience was very professional & all the staff members we dealt with were very friendly & helpful. I would recommend Dr. Hider. He spoke with my daughter & made sure she understood what was happening with her teeth. Which we found out two wisdom teeth need to be removed. I feel comfortable with Dr. Hider to the extractions. They do accept medicaid. Which is a huge plus to find a good office. Give them a call & try them out. I don't think you will be disappointed.

M.

1 mom found this helpful
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D.H.

answers from Detroit on

Hi! Listen, my husband is a dentist and we would love to see ur neice. He is great with children, and he does accept medicaid. Please know she will be in good hands in a very loving atmosphere :) we will take extra care of her. The office is in garden city on ford and middlebelt, its called Hider Family Dentistry. The dentist's name is Dr. Malik Hider. If you decide to call let me know, I will make sure to notify the staff of ur situation. Take care! The number is ###-###-#### ask for lisa and let her know D. referred u

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L.A.

answers from Detroit on

Are you sure she doesn't have tooth enamel dysplasia? My daughter was diagnosed with this. A medicine given to her as a child which stated that there would be temporary tooth discoloration. Well it turned out to be permanent. I noticed that when my daughters baby teeth started falling out, they would end up splitting right down the middle. Ask your sister if this happened to her child's teeth as they fell out. There is a really great dental office inside of Northland Mall in Detroit (they have other locations-check the phone book). The staff there are very friendly and they accept Medicaid and people who have no insurance. They are very helpful. They were the ones to let me know what the condition was called. In a child's newly grown adult teeth,as they grow in they slowly start looking dingy and the teeth begin to get very yellow or brown in areas. What is happening is the enamel on the teeth is slowly deteriorating causing the teeth to discolor. What will have to happen is the child will have to get bonding, crowns, veneers, or some sort of cosmetic dentistry. They won't do this until age 12, but suggest that any procedures be done btw age 16-18. That is because at age 12, the teeth are still growing and the procedure would have to be redone. Let me know if this info is helpful to your sister. My daughter is very self conscious about the condition. I am looking into starting a fund for children suffering from this condition because it is very damaging to a childs self esteem, especially since other children can be very mean and hurtful. This affects mostly children of low income families because doctors prescribe this medication to children with medicaid insurance knowing the long term affects of of their actions.

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R.N.

answers from Detroit on

I am Dr. R. Hajji, and I would like to defend the above bogus claims that were made against myself and my dental practice philosophy. I just discovered this complaint and would like to say that my main motivation to accepting medicaid dental insurance is to help treat children. I clearly recall the above situation. The only reason I asked to bring the parent back was to help her understand the severity of the child's dental condition. I went out of my way and spent a great deal of time to educate the child and parent. I truly believe educating patients is just as important as the dental treatment we provide. I would not have made the extra effort in asking my staff to bring the parent back and spending more time for this particular appointment, if I did not sincerely care about helping the child. It is unfortunate that the above adults cannot accept resposibility and help the child. Instead, they ignore what's important(helping the child and listening to my advice) and choose to take a more confrontational approach. The individual who is making all these untrue accusations wasn't even in the treatment room with us. He is making his judgement based on his sister's(which I now understand is "no longer in the picture", once again) opinion. I would like to state that I too am a father of 3, a husband, and a Christian. I believe we are all created equally, and I treat everybody as I would like them to treat me and my family. I find the above accusations and the adult who wrote them absolutey disturbing.

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L.R.

answers from Detroit on

I, too, have had a difficult time finding a dentist that accepts Medicaid. I have 3 adopted children. Here is what I have found so far. The first place we went to was at Outer Drive & Michigan Ave. (I think). It was in a rough neighborhood and I wouldn't go back. Plus, I totally wasn't impressed with what they did. Second, we went to Great Expressions in Wayne on Michigan Ave. They were nice and did an okay job (didn't have to have much done while there) but they made a new rule that they would not make family appointments. Since I have 3 kids, I would have to take off 3 days of work to take them to the dentist instead of all in one shot. We recently found a place called Redford Dental Group. The kids seemed to really like them and I talked to a couple other parents in the waiting room and they really liked the place. One parent said that you have to wait sometimes too long, but it's worth it. Her daughter had aspergers. We will be going back on 10/12 for fillings so if you want to check in with me after that to see how it went, feel free to do so. Our pediatrician gave us the name of this dentist. They didn't refer us there, but they said they've had patients who had good luck there.

Good luck to you,

L.

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K.M.

answers from Detroit on

I don't blame you for being mad I would have been too. I would report him to the Dental Board. Can you contact her worker (if she has one which I assume she does) or the Medicaid office and ask for a Dentist in the area that takes the insurance. Good Luck I am sorry you had to experience that and your neice too.
K.

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B.J.

answers from Detroit on

Sad she has to learn that there are people in this world who are like that, all you can do is move on, by his office losing your business, hopefully he will be out of business soon. In Belleville, ###-###-####; in Saline ###-###-####; in Garden City ###-###-####. I have not been to any of these offices before, however they were refered to me by our dentist Phil McParland of Canton, we have been seeing this Dr. for 15yr +, and the people their, are kind, and never talk down to anyone regardless of their situation. The staff in Phil's office assured me they all accept Medicaid. Best of luck to you, hope this helps.

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