Seeking Reasonable and Professional House Cleaner

Hi K.,

I have some great girls. They only speak spanish, but they are great. They sweep, mop, dust,change sheets, re-arrange....all that good stuff. She said she does go out your way. I'm very picky because I've seen many crews use the same sponges for the toilets and sink...nasty! And I don't want anything that touches the bottom of the toilet to touch the top. They really do everything that they should do...with out having to ask. They even clean the fridge and pantry. They do a great job. Her name is Veronica Cervanes ####-###-####

I think you were fair enough to give this new cleaning lady another chance. by your email it sounds like you were not satisfied with what you paid for. I know how you feel. I can recomend a fair and very good cleaning lady who prefers to leave your home very clean and you will know she was there -she does more than just tidy up and is very reasonable with price. Feel free to call her Irene Macias # ###-###-#### and tell her L. referred you. All of her clients recommend her highly and love her work.

You need to get rid of her and find someone else. The gal I use made our beds, picked up toys, washed the dishes and put them away. She tidied up our clutter - desk areas, mail areas, etc. But, I don't know if she goes to H.H. I'm sure you'll find someone, the best way is through referrals, that's how I found her.

Speaking from experience, you must sit down with her and discuss your expectations and she needs to let you know what she does and does not do. I have a house cleaner that comes every other Wednesday and stay for about 3-4 hours. She does all the cleaning, dusting, vaccuming, windows, blinds etc. I live in a 3 bedroom 1 bath, including a very disorganized office. My house is very clean when she is done although some things are not in their exact place in which they go. She does not do beds, wash clothes, or dishes. Because I know this then my expectations are what they are. I HAVE MENTIONED TO HER ON A FEW OCCASIONS THINGS THAT I FELT WERE NOT DONE TO OUR EXPECTATIONS. If you continue to be unhappy after your talk, then you must find another person. Good Luck.

K. sounds like you need to communicate with her, tell her up front what your expectations are, write down exactly what you want doen, ask that she checks off on your list what has been done, this way you know she has read your instructions, You won't have to do this each time, until she gets to know you .. your house I don't feel its rude nor an inconvience to your self for molding the house cleaner you once had before. She might be experienced but I bet she is no mind reader. She needs the work you need the house cleaner. Its like any person you hire putting it in writing , is always a good thing, ( always )

###-###-#### --- Angela --- Angel's Housecleaning

Well, she's taking waaaay too long, isn't she? I've had 3 different house cleaners (in the past) and none of them put away our clutter, nor would I expect them to. They are hired to clean for you, not tidy up and put away your stuff. (I always made sure our "stuff" was put away so she could clean and dust un-hindered!) They dusted, vacuumed, cleaned the bathrooms and the kitchen til sparkling, and moved the furniture in one room while cleaning, or did windows in one room, etc. (In other words, one room got a deeper cleaning each time.) No dishes, laundry, etc. They were in and out in 2-3 hours. I think this is the normal routine for a "housecleaner". If you want more, you need a "housekeeper".