Cedar Park/ North Austin Pediatric Dentist

So What Happened?

We went to Rising Stars and it was an awful experience. We got there at 3:15 and had all of the paperwork filled out beforehand. I turned it in and waited. We were the only ones in the office. My son was enjoying the games so we were ok. The called us back to the exam room after about 20 minutes and it was pretty neat that they had a TV in there so he could watch cars. All of the other exam rooms were empty. He's not really a TV watcher and after about 10 minutes he started to get restless. I had a couple of toys that I took with us so I was able to distract him with those for a little while but keeping a 23 month old in a small confined space like that is not good for anyone. After another 45 minutes the doctor finally came in. She talked to me and just me for a couple of minutes and then said ok your need to hold his hands across his chest and hold him down so I can have a look. She did not even attempt to build a rapport or talk to my son. He is a very cooperative child and lets us brush his teeth without any issue and is a trooper with doctors and even shots. I hesitated and she acted as if she was in a hurry and said this is just how we have to do it. He was scared and screaming and crying. When we finally left he said, "I don't like Dentist." We finally got out of the office at 4:30 after spending over an hour waiting for her she spent a total of five minutes with us and did not even acknowledge the fact we had been waiting forever. What good is an appointment if they are not even going to attempt to keep it. Needless to say we will not be going back there ever. I guess we'll try Dr. Vasut.