Upset with Photographer - Do I Have the Right to Be?

Hi M.!

I probably would be upset also. First thing I would suggest is checking the contract (if you have any) or any other documentation that you were given. Sometimes it states "prices subject to change without any notice" at which point you don't have a choice but to accept the increase in price. You also want to check to see if it states anywhere any wording on price increase due to not buying or any language like that. If you do not have any of that information OR did not receive anything then I would go in and discuss this with the person that told you the price would increase. Ask for the documentation that states it is a 10% increase and why it was not given to you prior to the start of the pictures? If there is no choice at all I would buy the cheapest package if you can and then contact the main office and file a complaint. Good luck! S.

Make sure you explain to him what you were told the deal was and at no point were you told that you need to buy photos during a set time frame and that you wanted to wait until the end of the year to pick all the photos you want. Also, get a price list of what he charges. If there is nothing about a 10% increase on photo purchased 2 weeks after you see the proofs or a 10% discount if you buy in the 2 weeks I really think he is trying to presure you into buying now. If he is still holding to the 10% increase then at the end of the year after all the photos are taken, pick out all the photos you really want, get the price and if there is 10% added to every photo start taking photos off you must have list and tell him why. You will see how fast his store may change.
Contact you local BBB to find out what you can do about this and if he is a member file a claim. I would wait until he has taken all the babies photos first.
Also let us know who this clown is. Good luck.

I would definitely be angry. I think I might also call Babies r Us and mention it to them too. Let them know who they are sending their new mothers too, like we don't have enough to be stressed about! Good luck!
By the way, I know the picture people in the mall have really great props and scenery, but they are pricey too. My sister has a 3 year old girl, and she took her there the first year, but after that, she's been going to wal-mart for pics and they're just as cute, but sometimes half of the price. (she just suggests going to a newer walmart.
I went to Target in December and they were pretty nice too.

I would get your contract, read it, and then file a complaint with the manager of your store and keep complaing the whole way up the corporate ladder.

Sorry you went through this. That's corporate business for you. I own my own photography business and would NEVER increase prices in the middle of dealing with them. My clients have up to 3 weeks from the time their online gallery is made available! I also creat collages. My free gift this year is an 8x8 collage from their session - photographer favs though. I'm working on collages to offer. still getting them together. Oh and if my client places an order within the first week of their gallery being available, they receive a 10% discount on their total order. www.JESPhotographyOnline.com

That is terrible! We go to JcPenney's who has Lifetouch in their store for photos and they are wonderful. All of my friends use the Penney's in their area too, you should check them out for later photos. That being said you should also tell the photographer that you will do whatever you can to make sure that babies r us knows what he is doing - that deal probably generates him A LOT of business, it would not be in his best interest to lose it or to have it tarnished. We also have a news station in the area that you can call and tell them your situation and they'll do like an expose on the business. I can't remember which station (I hate to watch the news, its too depressing!) but I remember my hubby talking about it. You should check out your local press and see if they do anything like that, then you'd have something to threaten him with if he gets nasty or worse destroys your pics because you didn't buy them.