13 answers

Photographer Advice

Hi, Moms!

OK, this is the situation. I had newborn pictures taken of my daughter two weeks after she was born. I paid for the photo session and I ordered and paid for the pictures. Months later she has yet to give me the pictures I paid for. She won’t return my calls, e-mails or even a note card I sent her in the mail. My daughter is 9 months old now and I think it’s about time I had the pictures. I have her home address and I'm tempted to send my husband to knock on her door and demand she give us our pictures. I'm beyond pissed and frustrated. What should I do? Thanks for your input.

What can I do next?

So What Happened?™

Hi all!
First of all I would like to thank you all for all of your GREAT advice. Thank you so, so, much! Well... I wrote her a letter explaining to her for the last time that I had given her ample time to give me my pictures and that she was putting me in a position where I would have to contact the BBB and the PPA. Then, last night she shows up at my house with the pictures (unannounced). She was pregnant and told me how she had all these complications and well...to make a long story short I got my pictures - they are BEAUTIFUL. Besides this problem I had with her she really is an amazing photographer. I still think she should have called me, but whatever...
Thanks Ladies!

Featured Answers

Try calling Help me Howard from CBS news and asking him for help. I would e mail her first and let her know you are filing complaints. File with the police dept too. it sounds like she is out of business but you paid her and she should send you the photos.

J.
www.J..myarbonne.com

1 mom found this helpful

More Answers

Try calling Help me Howard from CBS news and asking him for help. I would e mail her first and let her know you are filing complaints. File with the police dept too. it sounds like she is out of business but you paid her and she should send you the photos.

J.
www.J..myarbonne.com

1 mom found this helpful

Wow, I wonder why? Did she go out of business? I'd be logging complaints everywhere i could, thats for sure. Better Business Bureau, or any local agencies that handle things like that. And I'd put the name of the business out there too, on sites like this, so other moms dont get burned.

1 mom found this helpful

Hi K.,

How frustrating!! It is definately time to get those pictures of your little girl. I am wondering if this person is a professional photographer that has a business license of some sort. If so, I might look into that and see if there is some way to report her or at least find out if there are others that have experienced the same thing as you. I might also suggest writing a letter to her and perhaps including a CC to a lawyer that you or someone might know (even if you don't really send it to the lawyer). That might catch her attention. Although you might really feel like having your husband knock on her door, that might back fire and then you may never get your pictures. Good luck!!

1 mom found this helpful

I would file a complaint with the Better Business Bureau and send a certified letter requesting your photos and stating that you will start legal proceeding if she does not comply. This is usually all it takes to get some actions. Hope this works for you.

Is the woman a licensed photograhper? If so, you can file a complaint with the state. In addition file a complaint with the police. It is considered a form of theft. Don't show up at her home as she can then file charges against you of harassment or she can be malicious and not give you the pictures.

My first instinct was who is this photographer so that no one else gets burned?
So sorry... those first pictures (HECK... ALL pictures!) are so precious. I hope you do get them.
Great advice from other posters, though.
Good luck.

Wow! Thats a long time not to get your pictures. What you need to do is not go to her house.That can cause altercations and the Law might get involved. First you need to contact a lawyer and have him draw up papers that tell her if she doesn't either return the money or the pictures you will be taking her to small claims court. Do you have any receipts or documents that she gave you? Make sure you keep all those so when and if you have to go to court you have your proof. I am so sorry that the intimate portraits of you and your newborn baby have now come to this, what a nightmare. Let us know what happened. I wish the best for you
S. SAHM to 5 beautiful children 16yrs,8yrs,6yrs,2years,and 8 months, please check out my sons journey www.liamlockhart.com

Hi there!
Heck, I would send her a certified/signature confirmation letter stating she has a certain # of days from the date of the letter to hand of photos or a full refund, and if she doesn't comply then I'll see her in court. Thats just, pardon me for this, shitty. Now, if something bad happened to her or something then that sucks too, but she could have communicated it somehow.

I hope it works out - also because I like to stick it back when people screw me over, I would register her with the BBB as a bad business.

Good luck,
Crissy

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