A.G. asks from Keller, TX on June 18, 2009
Women's Integrated Healthcare (WIH) in Grapevine
I am a new OB patient at WIH and learned that the OB I got in to see typically has very long office wait times (2+ hours is normal). I do not have an established relationship with this doctor (that was my first visit) so I am trying to decide if there is a better option at the same office. I was told by the office manager that Dr. Lopez is newer at the office and has short wait times since her client base is not as established. Does anyone have experience with Dr. Lopez or any other doctors at this office? Thanks!!!
So What Happened?™
Thanks for all of your comments! I came to the conclusion that the office is not a good match for my personality and I made the switch to Dr. New, based on many great recommendations!
Featured Answers
S.T. answers from Dallas on June 19, 2009
Hi A.! I have been going to Dr. Lopez for the past year and just love her. I have never had to wait more than 20-30 minutes and she is very personable. She always takes time to answer my questions and never makes me feel rushed (like she has to get out of there and on to the next patient). I would give her a shot!
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L.K. answers from Dallas on June 19, 2009
I have Dr. Coulter Smith and I did have to wait about 1 hour at my last visit. I was getting a little upset waiting till my friend walked in for her visit. She told me she never minds waiting because she knows that the Dr is giving another women special attention that needs it and she would hope her Dr would do the same for her. She had a good point. I really like Coulter Smith, she's sweet, easy going, listens and I'm excited about her delivering my first child. It's a tuff to change but from what I hear, all the Dr.'s there are great.
E.C. answers from Dallas on June 18, 2009
I love DR. Walters!!! I have recommended her to many and everyone loves her. Dr. Allen also assisted in my csection and she was great as well. Everyone I know has been happy!!!!
I usually wait 20 min..
HTH
E.
M.D. answers from Dallas on June 19, 2009
A.,
I hate to tell you this, but the wait times are due to how they're managing their appt book (booking multiple appts at same time), so as soon as Dr. Lopez builds up her client base you're going to have the same problems. If you haven't established a relationship with anyone at WIH, I'd suggest you look at going to another practice.
If you're interested, I can highly recommend Dr. Tim Rost at Baylor Grapevine. Staff is great and I've never had to wait more than 10 minutes to see the doc - ###-###-####. There have also been OB/Gyn recommendations on MamaSource before, if you want to check those out.
J.M. answers from Dallas on June 19, 2009
I've been going to integrated for the past 5 yrs and really have only seen the actual dr (Dr Cope) while I was pregnant. For all else, I see one of the nurse practioners, whom are wonderful. They do not have the wait time issues. I was just there last Friday and had a late in the day appt and only waited about 10 mins past my appt time.
Hope this helps!
K.H. answers from Dallas on June 19, 2009
I am a patient of Dr cope. I understand your frustration. She has delivered my first two kiddos and I am pregnant with my third. I have noticed the wait time has significantly increased since my first pregnancy. It is not uncommon to spend two hours there for a belly check. I will tell you this though...I have pre-eclampsia issues with each pregancy that can be very serious and I have received the BEST care I could hope for. They are very on top of my situation and any time I have ever had a concern or issues I have been able to reach Dr. Copes nurse with no problem. I think that obgyn's are in a tough spot because the malpractice insurance is so high they have no choice but to take on a large patient load. I will say, a friend of mine is a patient of Dr. Lopez and she had placenta previa and was hospitalized for a long time. Dr. lopez was great! All of the doctors at WIH have the same general philosophy and are all great! Good Luck in your decision!
J.E. answers from Dallas on June 19, 2009
I use Dr Cope in the office and sometimes I've had to wait a bit but for the most part not too bad. When I was pregnant I saw her for the majority of the time. When I go in just for annuals then I usually see her NP which is usually a very short wait.
C.C. answers from Dallas on June 19, 2009
Hi A.! If your not an established patient at WIH, I would run away! I was a patient there for about 3.5 years. At first things were great, I got used to the long wait. But when I was pregnant, I started seeing the doctor less and less. She was always out and that left me with the NP. One time I waited in the office for a total of 4.5 hours!!! I was not happy, especially when I found out that most of the staff had gone to lunch and left me sitting back in the exam room! After the birth of my son, I was having lots of problems and I couldn't get them to do blood work or listen to me. They just excused me as a mom with post partum depression (I wasn't. I was having a reaction to the meds that they put me on!) After I sat in the office for 3.5 hours at my 6 week post partum exam, I left the office and went to a doctor at Harris HEB.
Good luck.
S.T. answers from Dallas on June 19, 2009
Hi A.! I have been going to Dr. Lopez for the past year and just love her. I have never had to wait more than 20-30 minutes and she is very personable. She always takes time to answer my questions and never makes me feel rushed (like she has to get out of there and on to the next patient). I would give her a shot!
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