C.R. asks from Stamford, CT on May 30, 2007
Medical Record
Hi my name is C. I have a 2 year old son.He follows the doctors @ the pediatric in Stamford. He's been getting sick a lot, everytime I took him there they never really do much for him. their answer it's always give him baby tylenol. Anyway last month he was very sick, he woke up around 4:00 in the morning and was trowing up I took him to the doctor. He was still trowing up when we get there, the doctor didn't prescribe anything to him, I went home with him the same way I took him there. when we got home he got wrost, I gave him clear liquid he couldn't hold anything down in top of the trowing up he also had diarhea. for the whole day he was very sick his lips where so dried. The next morning I called his doctor to let them know his still sick that his very dehydrating that they need to do something for him unfortunately they didn't do much all they told me to do it's to give him a teaspoon liquid every hour. I was @ work that day I talked to my manager he also has a 2 yr old. He refer me to His daughter doctor that same day I took him there. when we get there we didn't have to wait the doctor came and helped us. I found out within a day he lost almost 4 pounds, the doctor said he was so dehydrated that we almos lost him. she prescribed some medicine to him, and gave him a sepository to stop the vomiting.I've decided to take him out of the pediatric center and follow up with the new doctor. in may 15th I went there to fill out a record release form. I finally got it yesterday the 29th. I went through the record I found out half of the record weren't his it was another kid. and they have the parent credit card # and everything and it has the other kid medical history.
Please can someone advice I don't know what to do and who to contact when something like that happened.I contacted the Pediatric center but I think I shouldn't let them get away with that. and I also contacted the other kid parents but they didn't get back to me. Does anybody know what's the Connecticut law about medical records and customers privacy.
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D. answers from New York on May 31, 2007
Medical history isn't a Connecticut thing it's a FEDERAL thing. That is why we sign all those HIPPAA papers when we go to the doctor. They are not by law allowed to release information on anyone elses medical history. I would call Richard Blumenthal's (the state atterney general) office and discuss with them what happened. They can get in major trouble for this. As a matter of fact these laws are so strict, I can't even get my husbands medical history or information if I call his doctor's offices, only if I had power of atterney over him.
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O.S. answers from New York on May 31, 2007
Hi C.! I am so sorry to hear about what happened to your child. That is a damn shame and the fact that they gave you someone else's medical records is illegal. It goes against HIPPA laws(you know that form you are supposed to fill out when you go to the doctor) and they could get in serious trouble. If you want I can find out a number for HIPPA and you can report them. I work in a doctor's office and could ask a manager. Let me know. Good luck with the new doctor because good doctor's are hard to come by!
J.D. answers from New York on May 30, 2007
A.T. answers from New York on June 01, 2007
I am so sorry that you had to go through that. What you need to do is contact the NJ board of pediatric medicine and write them the entire story. I had a similar experience. About four years ago I noticed that my sons back was starting to bow a little. His father has sever scholiosis (sorry about the spelling) so I rushed him to the doctor. She said that he was fine and that I had nothing to worry about. Three months later she abandoned her practice and moved to Florida. We got to stay with her covering doctor, who has been a Gods send as far as I'm concerned, and at his first visit, he read off to me that in my sons chart it stated that he has slight curvature of the back. We rushed him to a specialist and he is fine, but she knew about this for three years. She was horrible and when I tried to report her I found out that her license had been suspended for over a year. I was horrified. The only good thing that came out of this was that my new doctor, her covering doc, is amazing and very very thourough. You are his mother, always trust your insticts and believe what you see. That's what our pediatrician tells me all the time and I'm usually right. keep the faith and hold on, you'll be okay.
A.C. answers from New York on May 30, 2007
i am sooooo sorry that all this has happened to you.you have so much to deal with and now that you sound alot calmer then i would be.well anyway i dont know the law but i would be calling the other parent and calling and calling i dont think they have any clue that all this is going on....i mean im sure you could contact leagal aid....and maybe the medical board???i live in dutchess count and in our phone book we have something under the county offices called office of the commissioner of health..and/or human rights....maybe you have something similiar in your phone book???well good luck and please let me know.....and im again im sorry that you had to go through that i hope that your son i doing better now that a good docs got him...good luck again.....
A.
Q.F. answers from New York on May 31, 2007
Cheryl
Hi, you have sooo many responses saying just about all the same thing. YES, there is HIPPA and here is a link http://hippa.eu/
you should be able to find what you want somewhere in that link. and i would definitely go to a lawyer. talk to this new pediatrician and see if they'll testify in court that you almost lost your child because of not gettin the proper treatment (even though you tried countless times). even if you didn't need the money (which everyone with a child could use it, even for a trust fund for their child) that dr. office should definitely be held accountable for what they did (or refused to do) for/to your child. because of them, you could have lost him! and for them to send you the wrong info...who knows where your child's info has gone to? i'm glad to hear that your son is doing better, but definitely make them pay for what they've done, and how they've neglected they're responsibility! they should lose their right to practice medicine in the least! i wish you and our son the best.
D. answers from New York on May 31, 2007
Medical history isn't a Connecticut thing it's a FEDERAL thing. That is why we sign all those HIPPAA papers when we go to the doctor. They are not by law allowed to release information on anyone elses medical history. I would call Richard Blumenthal's (the state atterney general) office and discuss with them what happened. They can get in major trouble for this. As a matter of fact these laws are so strict, I can't even get my husbands medical history or information if I call his doctor's offices, only if I had power of atterney over him.
C.S. answers from New York on May 30, 2007
Everyone is SO sue happy. That is the problem with New Englanders. My brother lives out west and lawsuits are not nearly as popular there as they are here. Yes, you had a terrible experience with your pediatrician. But, they arent perfect. And as parents we are ultimately responsible for our children's care. If your sons lips were dry and you thought he was dehydrated, why not take him to the ER?? As parents we have instincts and we know our children best. I dont care what the doctors say, I know what is best for my babies. They are there to monitor their growth, and provide insight when our children are sick. But, as parents we need to listen to our instincts, and make the final decisions.
As far as the paperwork goes, yes the office made a terrible mistake. People do make mistakes. Thankfully, you received the info, and not someone looking to steal their identities. I think it would be wise to contact the parents of the child, and then give back the paperwork to the office. If no harm is done, I cant see the other family having a leg to stand on in court.
T.W. answers from New York on May 31, 2007
C.,
I am a nursing student as well as a mother of 5 and have definitely had my share of idiot doctors. If I were you I would contact a lawyer first and then call the state of CT medical licencing department and do a search for HIPPA and contact them. Also CT has a medical board that you can file a written complaint with, although they comprise of area doctors and you may not get far with them, but it is worth a try. I certainly hope you made copies of the records (your son's and the other child's) before you gave them back to that pediatrician, so at least you have something to back your complaint. Whatever you do do not let this go, God forbid you had not done something, your son could have had serious problems and if you don't take a stand they will get away with doing this again and the next time a child could pass away. By the way, did they end up sending you the rest of your son's medical records?
Let me know how you make out or if I can be of any further help.
Hug,
T.
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