19 answers

Do Insurance Companies Require to Pay for Car Seat Replacement After an Accident

Hi mom,

I'm wondering if any mom knows whether insurance companies is require to pay for car seat replacement after an accident regardless if it was occupied or not. My husband was in a car accident last week, thank god our daughter was not in the car. The impact was moderate and we're replacing the car seat even though she was not in the car. I understand that there may be damage to the car sear even though its not visible. We spoke to our insurance company and they said, they will not reimburse us for the car seat because it was not occupied at the time of the accident. Any advice/opinion is greatly appreciated.

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So What Happened?™

Thank you all for your wonderful advice. Our insurance AAA gave us the go ahead to purchase a new car seat, since it was the other party fault. I also called Britax and ask for opinion, I was told by Britax that the car seat does not need to be replace if it was in a minor accident and it has to meet all the requirements under minor accident, as some mom already stated. We're shopping for another Britax again.

Thanks a bunch = )

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My sister in law was in an accident and yes they did pay for a new car seat for her daughter but i think she may have been in it. But i think they should pay for a new one anyway or at least have someone examine it for you..

That is correct it wasn't occupied & vehicle wasn't totaled.There is greater concern on damaged carseats once airbags are deployed carseat occupied or vehilce totaled & rear/side impacts.

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Based on several car seat safety courses I've taken ( in order to get inexpensive car seats and free install when we were poor) the danger of using a car seat that had been in an accident is associated with the stresses that a body pulling against the harness would put on the plastic seat, not the stress of the seat pulling on its seatbelt of latch restraints. With no body in the seat, there was no stress on the seat & harness during the accident, which would lead me to believe that it is very unlikely that the car seat sustained any damages. I know you're being on the safe side, but I would tell you that is probably doesnt need replacing. Maybe check with your local health or fire department? But, better safe than sorry, I suppose.

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Call the manufacturer. Every single one of them requires a seat to be replaced after an accident regardless of the circumstances. If the child wasn't in the seat, the seat still had force put upon it from the LATCH or seatbelt installation. Britax is the only company that allows seats to be used after MINOR collisions (no airbag deployment, no vehicle damage, no occupant injury), but Graco, Dorel, Cosco, Eddie Bauer, etc all require seats to be replaced even after a fender bender.

Get a call into the manufactuer, and have them fax you a letter stating the seat needs to be replaced. They have to replace it, but will fight you and deny it unless you persist.

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Absolutely. It should be party of every policy. Car seats are damaged in an accident regardless of whether they were occupied or not. The manufacturer will state that the warranty and saftey features of the car seat are void if the seat has been involved in a crash (not if the seat was involved and occupied). Push back on your insurance company, this is a major liability for them if they do not replace it. Document your request in writing too - or at least take notes of who you talk to, time and summarize your conversation. That way as you go up the chain you can have good notes to refer to.

I have often wondered about myself from what I have been told I believe that if there was impact in the area of the carseat then they do need to replace it but I would maybe check with teh company who makes the carseat about their recommendations, get it in writing, and then present it to the insurance company

Mine was occupied but had no visible damage twice and the at fault insurance both times with no questions. Some personal injury attorneys may be able to give you free advice on what to say to them about reimbursing you for it.

I was in the same situation before, and my insurance company told me tat would only pay if I had a receipt and then they would reimburse me. This was progressive. Hope this helps. Thanks.

Did he get hit or hit someone? When we were hit a year ago both the seat my daughter was in and the seat that my son uses but was not it was replaced and we got cost for replacement of whatever seat we chose within reason. They should cover it. It should be covered under the damaged items in the accident inside the car part of the policy. If you were hit by someone else then call the other insurance company and have them cut you a check for the damage. (the guy who hit us...his insurance company covered the costs of the seat)

Dear S.,
I'm not exactly sure about this as it may or may not be something covered by your insurance policy. If it's not covered, it's not covered, much like whether or not your windshield can be replaced if a truck throws up a rock and cracks your windshield.
If you can't get any information from your insurance company, talk to your local CHP or fire department. They may be able to give you information or have funding for replacing car seats.
Best wishes.

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