I Phone 4 - Sartell,MN

Updated on December 27, 2013
L.A. asks from Sartell, MN
5 answers

My phone keeps freezing up for long periods of time and saying my storage is full. I don't know what it means. I have deleted all messages with pictures and texts. I have pics in my phone but I've deleted them once before and it still happened. I might be able to go to the cell store this weekend but am wondering if anyone has any ideas on why this is happening.

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So What Happened?

Tonight I went into settings, general, reset, erase all content and settings. The phone is working again! My contacts didn't go away but my apps did and pictures did too. I would make sure you have your contacts written down just incase. Mine should have been deleted. I also downloaded my pics onto my computer first. My phone is much faster now!

More Answers

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

S.R.

answers from Washington DC on

I find if it starts acting up, I will turn it all the way off, let it sit for a few minutes, then turn it back on. for some reason, that seems to fix any odd behavior.

1 mom found this helpful

X.O.

answers from Chicago on

I dunno, but if you figure it out, please let me know! I have the same problem with my 4S.

1 mom found this helpful

C.M.

answers from Washington DC on

hmmm. That has never happened to me. I have the 4s. Have you tried to delete any apps or games?

1 mom found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

O.O.

answers from Los Angeles on

You need to reboot your phone.
Hold down the home button and the power button on top at the same time til screen goes black, then you'll see an apple come up on the screen.
Let go of the buttons then.
It's kind if a "restart" for the phone.
It could also be I loud photo back up.
Make sure that's OFF!

K.L.

answers from Dallas on

well, how much space do you have? just curious... look under settings- general- about. I agree with the reset.. if I don't turn off my phone rvery couple days it freezes a little... clear out internet cache on safari.. you'll probably have to do a restore.. usually fixes most problems..

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