Do You Agree?

Updated on August 04, 2008
N.L. asks from Taylor, MI
34 answers

I purchased a crib from somebody on Craigslist it was in good condition used but good and I made sure it was up on the safety etc. So today my husband and I went to go put it togather and when screwing the head and siderails togather the wood split so I contacte the seller and she said that this is my fault the the crib was in good condition and as I told her you cannot predict that wood will spilt apparantly the wood is worn and I could never had known that a stress crack would happen by looking at the crib so does anyone think that I am wrong for asking for my money back she seems to think so and has posted a list for advice to see if she is wrong by not giving me my money back. This is my 5th child so we have put toigather cribs so how am I in the wrong here besides losing my money and out a crib as well??

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M.M.

answers from Lansing on

I agree with the other moms unfortunately this is a sad that it happened. But you brought this on Craig's list not from a retail store that sells used stuff. It a chance we take when we bargain hunt. Like other mom's said it was probably fine when she put it in storage but after it stayed there for who knows how long the crib wood probably got dried out and cracked. I would almost think that no one would sell a crib to sleep a baby in that is dangerous willing.

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T.W.

answers from Lansing on

Sorry, it is unfortunate that the wood split, but the seller is NOT responsible for what happens AFTER the sale!

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Z.P.

answers from Grand Rapids on

I hate to say this, but the person you bought the crib from doesn't owe you anything. She did not know the wood would crack when you were putting it together either. That is one of the dangers of getting things used - there's no guarantee they will work properly or stay in good shape. It's always a "buyer beware" situation, especially with craigslist stuff.

Depending on what *kind* of crib it is, perhaps you can use wood glue and a vice to put it back together well enough to use until you can get something else. Good luck!

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C.B.

answers from Detroit on

Aren't there guidelines on Craigslist like on eBay,for buyers and sellers? If not then if it was listed in good condition, it's a matter of buyer beware and you swap durability for price.

You bought it in good faith. She sold it, hopefully, in good faith. Neither one of you could have known it would crack like you describe. Maybe she didn't notice any problems when she disassembled it. Then again maybe she did and she isn't being entirely honest. The best solution would be to refund some of the money, at least towards purchasing wood or something to keep the wood together.

However, from the viewpoint of a seller and buyer, she has a greedy sounding attitude. She clearly doesn't want to be fair about this and lose a portion of the money. 1/4 to 1/2 would seem fair to me.

Again, she may be perfectly within her rights. It's second hand, you purchased it willingly. It's often the case that garage sale/online stuff is AS IS.
Good luck on this.

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R.H.

answers from Detroit on

If you had purchased the crib new from a store, then yes you would take it back and get your money back. However, purchasing it used is another story.

When you purchase something used you buy in an 'as is' condition. Meaning, you take responsibility for the item once it leaves the sellers possession. You can not ask for your money back, nor should she offer to give it back. It was broken in your possession and you do not have a new store purchase gaurantee. We expect never used items to not break when we put them together. But, something that has been used you take that risk.

Sorry. But you're just going to have to buy a different crib.

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T.D.

answers from Detroit on

Hi N.-
Sorry to say, but you shouldn't expect to get your money back. I know it stinks and I'm bummed for you.
Buyer beware when you're dealing with used goods and a private transaction.

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M.V.

answers from Grand Rapids on

I agree that it is an "As Is" policy with Craigslist. One idea is to call 18005551212 and see if you can get the 1800# for the company that made the crib. Maybe they can send you a replacement part.

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N.H.

answers from Kalamazoo on

Hi

Sorry about your Luck with the crib. When you purchase something used, it is, "what you see is what you get".
It is used and if the seller doesn't want to return your money, then it is your loss. You broke it. It would be real nice if they gave your money back, but most won't. Better Luck next time, we learn from our mistakes and you will get a good one next time. Maybe she will split the cost with you????
N. H

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A.H.

answers from Lansing on

In a way you are right but on the other hand you take a risk by buying a used item such as a crib. You should check things over before buying them, just like buying a used car.

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D.R.

answers from Detroit on

Have you ever used wood glue and a vice? You wouldn't believe the strength of that stuff. I don't know what type of split or the specific details, but my husband has repaired some things we thought were headed for the trash! Perhaps you could give it a try, it may work. Then, when your (now) 1 year old moves out of his/her crib, transfer the littlest one over to that crib.

Sorry to hear this happened to you. It really stinks, but maybe you can salvage it.

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M.M.

answers from Detroit on

I am sorry - I thinks its unfortunate but the poor seller didnt sell you something broken and had no way of knowing it would break when it was put together - sometimes things just happen and I dont think its fair to ask her for your money back... is there a way you can fix it?

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K.O.

answers from Detroit on

I completely see your frustration. In all honesty I would have to say that you bought it "As Is" and unfortunately it cracked. You knew it was used when you bought it, even though it was in good condition. Maybe your hubby didn't mean to but he turned the screw one too many times... It's hard when you buy on someplace like Craigslist because you don't have the store to back you up if something like this happens. Too bad stores are way too expensive and that's why we have Craigsist in the first place.

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J.W.

answers from Detroit on

Buyer beware!! I agree with most of the posts I read in that those sites are just like garage sales and you purchase at your own risk: e.g. no refunds, you buy as is. I know it sucks, but that is the risk you have to be willing to take whenever you buy second hand merchandise.

also, if you couldn't tell the wood would crack by looking at it, how could you expect the seller to be able to tell? There would be no way to know except upon reassembling the crib.

If you don't want to buy second hand again, check out IKEA. They have cribs for around $120 and they will convert to a toddler bed. We bought one for my son when my daughter was born and have been happy with it.

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N.A.

answers from Lansing on

I would have to say that it is not the sellers fault. She had no idea it would crack, she sold it to you and t was not cracked and in good condition. I am sure that you looked it over 9 that is why on craiglist you meet and pickup items before you pay)
sorry

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K.S.

answers from Detroit on

I am sorry but I agree with all the other posts. Craigslist is a big garage sale (I sell things on it and buy things) and it is AS. You can not expect the seller to return the money unless she knew something was wrong. You said you would lose your money and a crib - well aren't you asking the seller to do the samething? Good luck but I really don't think anyone could have predicted this to happen as I am sure the seller fells bad but you are just have to take it as life's experiences and move on. Good luck

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T.A.

answers from Grand Rapids on

N.,
I'm so sorry to hear that your crib is no good, but I have to say its no different than if you bought it at a garage sale and got it home and this happened. I know its a pain now you have to look for a crib with a baby already here that needs one now. Sometimes thats just the chance you take when you buy used.

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J.T.

answers from Grand Rapids on

As hard as it is to take, I don't think she should give you your money back. She sold you the crib as is, and you had the opportunity to look it over before you bought it from her. Yes, there is no predicting when the wood would split - but that's exactly the point. It isn't her fault that the wood split and she shouldn't have to give you your money back because of it. What if you had purchasd it at a store and the wood split? There would be no guarantee that the store would refund your money. And depending on when/how you bought it (store closing, clearance, floor model, etc) there is a good chance that they would not refund it.

Sorry. Hopefully you will be able to find another one that will work for you.

J.

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A.M.

answers from Saginaw on

It is a bad situation. I understand why you are upset, but I probably wouldn't send your money back either. If I felt it was in good condition when I sent it, and you thought it was until that happened... how can it be the seller's fault? I wish you well.

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S.C.

answers from Lansing on

I'm so sorry N., but I have to agree with everyone else. The seller owes you nothing. That's the risk you run when you buy used items. If you want a warranty or a return policy, you have to buy new. I hope everything works out ok and that you are able to find another crib!

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A.H.

answers from Detroit on

Sorry to be the bearer of bad news, but Craigslist does state that all sales are a "Buyer Beware". I see it every time I put my ads up. It is also possible that the seller was completely unaware of the wood being in that condition. When she took the crib apart, it may very well have been in perfect condition.

Depending on how long it sat, where it sat has much to do with what the wood goes through. Currently, it falls under 'My word against yours'.

I offer a service, and for those not honestly happy; I do work out things with them. But selling a product/ item 'as is' or used is completely different. If I sold an item, I would probably do the same. (Meaning I would not give back the money, either as I do not know what they did with the item.)

I hope you can find a replacement crib soon!

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L.H.

answers from Detroit on

In my opinion when you buy something used it is 'as is' condition so I do not think you can get your money back. You really need to look things over to make sure you are fully satisfied before paying the $$.

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L.R.

answers from Detroit on

I am sorry but when you buy something on Craigslist it's just like buying at a garagae sale no refunds. You buy it as is. No one could predict a stress crack. Since you didn't buy it in a store your just SOL.

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C.M.

answers from Detroit on

I think you are SOL. Craig's List...buyer beware.

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S.S.

answers from Detroit on

Doesn't all wood split if screws are tightened too much?

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K.M.

answers from Detroit on

It is pretty much understood that things purchased on Craigslist are not refundable unless it is agreed by both parties. I have seen a lot of FREE cribs on both Craigslist and on Freecycle too you wouldn't be out any money if you find one on there. Sorry to hear about your problem but that is the way things are with Craigslist. Freecycle offers all things for free they can't charge you. Good Luck.

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L.N.

answers from Benton Harbor on

That really stinks that you are in this situation. I have to say, though, that this is one of the risks of buying used. It's not necessarily fair, but it's not fair for the seller to be out the money either, esp. when you agree that the crib appeared to be in good condition. They didn't sell you a faulty product...just a used one. I hope you didn't pay too much for it!

L.

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J.H.

answers from Detroit on

Honestly... With anything you buy on Craigslist or Cheapcycle, you always run a risk of something breaking easier or <like this> wood cracking. Buyer Beware.. If I were the seller <assuming they were honest and up and up> and I sold you something I believed to be in good condition and had no visible flaws or cracks, you paid me and left. I would feel that my responsibility ended there..

This is just my view on it.

You might want to check with Freecycle in your area... at least if the crib doesn't work out, your only out gas money.

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K.V.

answers from Detroit on

I agree with the other responders...it's unfortunate, but those types of used things are 'as is' and the seller shouldn't feel as though a refund is in order. I'm sure the seller didn't realize there was (or could have been) any sort of problem, just as I'm sure you & your husband didn't realize/notice anything. Chalk it up to experience and move forward.... I know it's not an easy pill to swallow, but it's not worth pursuing.

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M.Y.

answers from Kalamazoo on

I think someone already mentioned this, but I have to second it ~ give the company who manufactured the crib a call. We had this happen a few years ago after my son was born...but it was with a baby swing. We bought it used, it quit working shortly after we got it and after calling the company we got a check from them. It wasn't a huge amount or anything but it was enough to get another used swing. We did have to send back the seat to the swing...why I'm not sure, but they asked for it so we sent it back to them. Anyway good luck and sorry you're having to deal with this.
M.

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C.M.

answers from Detroit on

N.,

I have to agree with most of the other posts. Your risk to buy anything used. If you bought a used car, it always says. "as is." You nor the seller have any guarantee that there will not be a problem a week down the road or 1 yr.

The best you could *ask* for would be to split the cost. I know the condition of my crib. If I sold it and the wood split, I would think that you were the problem. I would really think that the crib I sold wasn't at fault. Yes, I could be wrong, but I would have sold it thinking it was in great shape. She probably didn't try to ripe you off.

Good Luck,

C.

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K.M.

answers from Detroit on

May not be what you want to hear, but I think the seller believed it was in good condition just as you did. Just like you, she couldn't have predicted a stress in the wood. I don't think she purposely sold you a defective crib.
I also think that Craig's list is the equivalent of buying at a yard sale and the items are as is. Therefore, I am sorry to say, out the money and out the crib.

K.H.

answers from Detroit on

I say, as long as the crack happened after you bought and paid for it that it's your responsibility. That is just a risk you take by buying used items. You don't return items to garage sales do you? Same thing - it's just a garage sale online. I understand you're mad, however, I feel that unless the crack was there already, it's your problem. Used price = used items.

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P.K.

answers from Detroit on

Sorry, but I agree with the majority here. Buying a used item doesn't come with a return policy. You had a chance to look it over and if I were they seller, assuming it was in good condition when I disassembled it, I'd wonder if you'd caused it by tightening screws to tight, etc. The only time I would say you might have a case is if someone truely misrepresented something. Like if you bought a battery operated electronic item and for some reason didn't have batteries to test it and just took their word that it worked, then got home and it didn't work. Then I think you'd be justified in asking for your money back. Not in this case, though.

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S.M.

answers from Saginaw on

Hello N., When buying used items the law says it is "AS IS". The crack happened after you paid for it, so legally you have no claim for asking to get your money back. If you bought a used car and crashed it before getting it home, it would not be the sellers fault. Good luck.

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