Is your friend coming to MD Anderson Cancern Center? If so, then here is a link that might be helpful: http://www.mdanderson.org/patient-and-cancer-information/....
"Patient Travel Services
MD Anderson’s Patient Travel Program offers discounts on unrestricted, changeable, non-penalty airfares and change fee waivers on restricted fares from anywhere in the United States (and most of the world) for patients and their caregivers coming to Houston. Patient Travel Services has access to MD Anderson airline, lodging and transportation discounts and rates.
Location: Faculty Center, Floor 3, FC3.2032, for ticket changes and bilingual agent
Hours: Weekdays 8:00 a.m. - 5:00 p.m.; by telephone 8:00 a.m. - 6:00 p.m.
Phone: ###-###-#### or toll-free 888-848-9992
E-mail: ____@____.com
When confirming reservations through Patient Travel Services, it is necessary to schedule a round trip flight, even if you don't have a return date. Changes can be made to the return, and there is no service fee if you purchased your ticket through Patient Travel Services. Continental Airlines permits changes with no fee if seating is available. Should seats not be available for the flights you want, Continental may explore additional options. Regulations for changes on other carriers are available to patients who purchased their tickets through Patient Travel Services.
All tickets issued by Patient Travel Services are electronic (E-Ticket or Ticketless), whenever possible."
ETA: Just had this exchange with a friend at MDAnderson:
- Hey, is there a program here to assist patients with air fare?
- Yes. There are several. One is Angel Flight www.angelflight.com. But the best bet is to have the patient speak to Social Work to determine their needs.