Need Help with Computer Issues

Updated on August 14, 2008
B.H. asks from Saint Charles, MO
8 answers

I was wondering if anyone out there can suggest a company that can come to my
home to help me with some spyware problems and other issues on my computer. Im really technically disadvantaged when it comes to computers ...Ive heard of Firedog and Geek squad..has anyone used them did they have problems or it there another company someone is happy with. Thanks!!

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J.K.

answers from Chicago on

I have used Geek Squad several times at home in Naperville, and have relatives who have used them in NJ and FL. We have all been very happy all of the time. I found them to be understanding, responsive, helpful, upfront with charges, all good things. I was very pleased, they alwasy fixed the problem I called on, and improved several other things at the same time. I recommend them to everyone.

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V.N.

answers from Chicago on

Hi B.,

I have used Geek squad in another region and was completely dissatisfied. Not only did they not fix the original problem but they left my laptop inoperable (the keyboard is not functional). The customer support I received was extremely poor in the store and the 800 number. This was a one month ordeal for a virus. I will never use them again and highly discourage anyone else from using them as well. They eventually after several hours and headaches gave me what they felt my computer was worth, which wasn't enough.

Again this is just my experience in another location.
Good luck!
V.

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

J.T.

answers from Chicago on

I use MG Computing in Downers Grove. I don't know what suburbs they cover. Their number is ###-###-####.

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

J.H.

answers from Chicago on

Hi B.,

My husband, John, works in computers as his profession. There is nothing he is unable to do or fix when it comes to computers, and he often helps other people with their computer problems for a fraction of the price as a company like Geek Squad would. He will spend however much time with you that it would take to get the job done, and he is very honest and ethical in his work. Please give him a call if you are interested. His phone number is ###-###-####. Or if you prefere you can email him at ____@____.com.

J.

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

K.Z.

answers from Chicago on

Staples has an Easy Tech that will come to your home. Just go to any Staples store and talk to an associate or manager.
Hope this helps.

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

L.P.

answers from Chicago on

Hi, B.,

I have 2 sources for you:

-neighbor, Gary, has co. Expert Computer Solutions, Inc., phone- ###-###-####; Fax ###-###-####; email:____@____.com--you will need to call or email for more info; I live in Lockport. OR

-friend who does my computer work: Robert's Computer Services-
use email ____@____.com (personal) or cell####-###-####-
I have used him for YEARS-honest, quality work-

Hope this helps; I don't know where you live, but give them a try if you want--

L. P.

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

T.G.

answers from Chicago on

Hi B.. My husband builds, rebuilds, formats, reformats and fixes computers for just about everyone he meets. He is very up to date with software and hardware. He doesn't have any IT degrees, but he is better and cheaper than Geek squad. He just does it on the side, it is not his profession just one of his many passions. I just thought I would throw it out there for you if you didn't get any other responses. If you want his contact info. e-mail me at ____@____.com.

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

B.H.

answers from Chicago on

Hi B.

Try Stronghold Computers on Weber Rd in Bolingbrook. They just cleaned up my computers and now are upgrading my computers for my daycare. They are awesome!

Stronghold Computer Services
899 S Weber Rd
Suite A
Bolingbrook IL 60490
###-###-####
Tell them Mrs. Hawkins referred you.

A little about me:

SAHM, licensed home daycare provider, mom of 2 miracle babies: 5 yrs, 11 yrs.

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