Has Anyone Shopped Totsy.com Is It a Good Deal or Is There a Catch?

Updated on November 28, 2011
M.J. asks from Minneapolis, MN
6 answers

I registered to start using it and found some great deals but hesitant to go ahead with them unless I hear good reviews. Anyone use them whats your recommendation?

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J.J.

answers from Phoenix on

I just did part of my christmas shopping on Totsy. They had really good deals on costume jewelry that I know my girls will love. This is the first time I bought anything since I signed up two months ago.

1 mom found this helpful
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K.R.

answers from Minneapolis on

I have had a few purchases on Totsy and will never go back. I ordered things that never came and wasn't notified that I wouldn't be getting them. I had to contact them and ask for a credit.

There ship times are awful - it took me 6 weeks to get only part of my order. While you can plan for that much delay, it is a pain.

Also, I do NOT trust their "retail price". The Angelina Ballerina clothing they had on a few times can be purchased at Kmart and their retail pricing was 1/2 of what the site listed it as. For example, there was a sweatshirt that was listed on Totsy as "normally" 38.99 but they were selling for $14.99. Kmart's website had it at a regular price of $19.99.

And when contacted, their customer service is terrible.

So, you may get good deals, but you will wait a long time and they may oversell some items that you will never receive and you won't know until you get the partial order.

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K.C.

answers from Orlando on

I have looked on totsy before, but never really found anything I needed. I do use Zulily and have bought a few things, they have all arrived quickly and in perfect condition. In fact I just ordered my girls flowergirl dresses (For SILs wedding) from a shop that was featured. I paid less than $30 for flower girl dresses! I thought that was quite a deal. There are also usually coupon codes for Zulily online (I just googled). Let me know if you want to use it, I'll give you my code so that I can get $15 back and then when you reccomend to friends you get money off too! :)

E.S.

answers from Dayton on

Lol. Just this morning I UNsubscribed to Totsy.
A few days ago this q was asked...one woman had a horrible story.
http://www.mamapedia.com/questions/2266875514654490625

There ship times are horrible. Horrible! I would certainly not recommend ordering any Christmas gifts there.
And they have very poor customer service.

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K.C.

answers from Los Angeles on

Another mom board that I was on was filled with absolutely horrible reviews of totsy. Dozens of people placed orders and were fully charged, but either never received their stuff or only received a partial order or what came wasn't what was advertised. Customer service was horrendous - most people couldn't even get through to a live person and never got called back.

After what I read from all these moms, nothing could ever get me to even consider buying from totsy.

K.
http://www.discoverytoyslink.com/karenchao - all the best toys for the children in your life!

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T.B.

answers from Milwaukee on

I recently bought a jacket and snow pants from them for a great deal and had no problems. It takes longer to ship out so take that into account when you are ordering.

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