Do I Have a Problem with My Newly Installed Wood Flooring?

I would contact whomever you purchased it from- I do also have a friend that has a business that can refinish hardwood flood
Todd at Buff and Coat- ###-###-#### Im sure he can help you out. ____@____.com

Good Luck!
D.

As per my friend:
It sounds like she has used a floor cleaner that contains "wax". This is typical on hardwood floors because the wax is much softer than the polyurethane and more easily "accepts" dirt. She should check the label on her cleaner and make sure she is not using anything that contains wax. The only cleaner that should be used on hardwood floors in water and vinegar. If she is not using a wax cleaner then she should contact the company who installed the floor because it is not normal. The only normal condition like this on wood floors would go along the grain of the wood.

Tell her to call me if she has any more questions.

Todd Harris
Buff & Coat
Hardwood Floor Renewal
###-###-####
Buffandcoat.com

Moisture under the floorboards can cause this. They should have done a moisture test before installing them, and put down a moisture barrier under the floor. My in-laws are having the same problem with their new hardwood. Theirs is dark, however, and the stains first appeared darker, then started to bubble, now the finish is bubbling off in places. They are less than a year old and still under warranty. Contact the installer right away, if they don't take care of it try your home owners insurance. Sorry about this nightmare, How awful!!

it is hard to say if you have a problem without seeing the floor. I would definitely call your installer or company where you purchased the materials.

Maple does look the way you described when it is stained. It has areas of dark and light.

I would call your installer, or whomever you bought the flooring from and have them come take a look. I really don't think the floors should be changing color like that, sounds like something isn't right. Those floors are expensive, and you shouldn't have to "live" with any imperfections in the boards at all. I would certainly have the boards that are affected removed and replaced, and any reputable contractor would do that for you if you are unsatisfied with the floors. I don't think its normal for them to look like that.