I'm a Boppy lover. LOVE the Boppy. I never had a problem with it, it lasted through BOTH my kids, who are 4 years apart....and I nursed my first child for about 2.5 years... it always held up, was very comfortable, was not "hard" to hold, nor hard to hold the baby in a proper position, and is completely easy to clean.
When I was not nursing... the Boppy is a REAL great "lap reading" table... I would put it around me, and read magazines and it holds it up nicely while giving support to your arms. I also did my nails using it while just sitting in a comfy chair. It has MANY other uses, even after you are done with breastfeeding. I STILL have mine, and it's been 6 years since I got it. It is still in good shape. Perfect as when I first got it. I keep it because it is SO useful for other things.
And it also is a great support for a sitting baby to just hang out in.
To me, viewing the Brest Friend... I don't care for the "firmness" of it, and I would hate all those straps on it and the convoluted shape of it (ie: a woman's waist line comes in all different "widths" especially after having a baby. And I would find it a hassle just using it every single time I breast fed.) With the Boppy, it is simple to use, no gadgets, and no fuss, easy and straightforward. I was also recovering from a C-section with both pregnancies and it never was uncomfortable. It is just very very much a no brainer to use. AND, you can just use it for any "side" you have your baby laying down on (whichever boob your'e nursing on in other words) and you don't have to switch or rearrange the Boppy to nurse.
And, the Boppy covers just zip right off, and I'd put it in a mesh-lingerie bag and throw it in the wash to clean it. Easy.
Just my opinion!