My son has the same problem and I use the 1% hydrocortisone OINTMENT as oppose to the cream. It seems to work better also I sometimes layer it with Aquaphor to seal it in. That's only if it gets really bad. I put it on at night before he sleeps. He still gets it once in while, but it was much better than before. Please note that the hydrocortisone is only used if there is visible signs of the acne or ezcema I would not recommend to put it all the time because from what I read that it sometimes bleaches the skin, but that is with over usage. For maintance I put Vaseline CREAM. I did also cut out dairy from my diet and am just taking calcium pills. Hope that helps!