Don't stick the Q-tip in baby's ear! It can cause damage. Swabbing gently around the opening of her ear to get gunk out is okay. My son always had ear gunk and it drove me nuts. Dr. said okay, but to watch if he was having trouble with hearing or speech. He was having trouble hearing, and some ear aches, so Dr. removed a lot of gunk at his office with a special bendy type scooper that was very soft. We use Debrox from time to time when needed.