S.G. asks from Frisco, TX on December 06, 2008
Washing Machine Suggestions
Hello I own the Maytag Front Load Neptune washer. We have had it for 6 years. We just found out to replace the part (it works but is very noisy) will be 500 dollars. We are just going to use it until it breaks (could be tomorrow or it could be 4 months) and in the meantime research other brands to purchase. My question is what washer would you purchase (again) and what ones would you stay away from? I will not be purchasing a Maytag again. We have had many problems with this one. We had a GE before it. I love the idea of the new Electrolux but haven't heard enough (pros and cons) about it.
Thanks for your help.
2 moms found this helpful
So What Happened?™
Thank you everyone for your answers and thoughts. We are researching many areas now with all of your suggestions. To answer some questions we too had the mold and mildew problem. We are going to run it only when I am home and awake. I am just going to use it until it leaks (which is what the repair man told me put some towels behind it so when it leaks....). My other opinion is from my husband. He does know a thing a two about repair. He was started as a GE tech in college and was managed the East for Operations in Appliances for 10 years. I know I will not buy a Maytag again...the lack of professionalism alone is enough. I had a service call from 8-12 scheduled. He came at 4. I called 2 times to check on his arrival. Irritating to say the least!
Featured Answers
J.G. answers from Dallas on December 07, 2008
I adore my Fisher & Paykel washer and dryer. The washer is not a front loader so I don't have to deal w/the mold/mildew smells that often come w/that type of washer. http://www.fisherpaykel.com/laundry/index.cfm?productUid=...=
I love the dryer - it's a top load! http://www.fisherpaykel.com/laundry/index.cfm?productUid=...
The washer has a final spin cycle that spins at something ridiculous like 1000rpms (it kinda sounds like a jet engine but not as loud) and the clothes are barely damp. Combined w/the ultra efficient dryer, I can get a load done in no time. In fact most times the dryer cycle is finished w/my first load before the 2nd load is finished in the washer. I got my set at Lowe's.
2 moms found this helpful
L.S. answers from Tyler on December 08, 2008
I have a front load Whirlpool and LOVE it. However, I don't know if this would be true of every dryer, but my son is 5 and can't keep sand off of him. So, the sand ends up in the dryer and now the dryer has a "swish" noise because the sand is in there. It does NOT get in other clothes and I don't think there is anything I can do about it. But, it is annoying. Other than that, both are GREAT. I have mine stacked and that is nice because it is a space saver. I have a freezer in the area where the dryer normally would be.
1 mom found this helpful
J.M. answers from Lubbock on December 09, 2008
My Kitchenaid is 14 to 15 years old. I have had to had it repaired twice, the last being the timer for $200.00. The first was some little plastic part that would let the water spin out and that was less than $75.00. Still cheaper than a new machine. I plan on keeping it till it totally stops.
More Answers
J.G. answers from Dallas on December 07, 2008
I adore my Fisher & Paykel washer and dryer. The washer is not a front loader so I don't have to deal w/the mold/mildew smells that often come w/that type of washer. http://www.fisherpaykel.com/laundry/index.cfm?productUid=...=
I love the dryer - it's a top load! http://www.fisherpaykel.com/laundry/index.cfm?productUid=...
The washer has a final spin cycle that spins at something ridiculous like 1000rpms (it kinda sounds like a jet engine but not as loud) and the clothes are barely damp. Combined w/the ultra efficient dryer, I can get a load done in no time. In fact most times the dryer cycle is finished w/my first load before the 2nd load is finished in the washer. I got my set at Lowe's.
2 moms found this helpful
L.S. answers from Tyler on December 08, 2008
I have a front load Whirlpool and LOVE it. However, I don't know if this would be true of every dryer, but my son is 5 and can't keep sand off of him. So, the sand ends up in the dryer and now the dryer has a "swish" noise because the sand is in there. It does NOT get in other clothes and I don't think there is anything I can do about it. But, it is annoying. Other than that, both are GREAT. I have mine stacked and that is nice because it is a space saver. I have a freezer in the area where the dryer normally would be.
1 mom found this helpful
C.D. answers from Dallas on December 07, 2008
Hi S. - we had the same washer and just had a problem with it about 2 months ago. So, instead of fixing it for $500, we did a lot of research and came out with the Duets Aspen Steamers. I was skeptical at first about this whole steamer thing, but it has cut my ironing time in more than half, but that is because my husband had to have the matching dryer too :-). In any case, we love it. Good luck with your search.
C.
1 mom found this helpful
S.M. answers from Dallas on December 08, 2008
S.,
Talk to an appliance repair person. Specifically one that has his own business and NOT one that sells a specific line.
My MIL just told me that their "Maytag" was really the low end made by someone else and then Maytag bought them and put their name on it. The only person that would know that is their repair person. He was kind enough to repair it - again - and then tell them not to waste too much more money on service calls. They will be contacting him before they make another purchase.
And take a look at http://www.rodenbaughs.com/history.htm in Allen. If I have my story straight, this place contracts with the Home and Garden shows in the area and picks up the display models from those events. My friend put new appliances in his upscale Plano home for 1/3 the price.
Happy hunting -
1 mom found this helpful
J.R. answers from Dallas on December 07, 2008
http://www.do-it-yourself-washing-machine-and-dryer-repai...
http://www.repairclinic.com/0088_11_1.asp
We had a kenmore that the mechanical drive when out. It's a small plastic piece that takes the place of the belt drive.
The warranty expired the month before. The appliance store said it would be $300-$400. I looked it up on the web sites listed above and I fixed it for $50 and an after noon.
Don't know what the part that's going out is but, it's just an idea.
1 mom found this helpful
D.C. answers from Dallas on December 07, 2008
We love our Kenmore Elite front loaders. We've had them for a bit over 2 years and they are fantastic. We have had absolutely no problems thus far and with a 4 and 8 year old I have a ton of laundry. I probably do 8 to 10 loads of laundry or more a week.
1 mom found this helpful
T.C. answers from Amarillo on December 07, 2008
S.,
Here are the recent ratings from Consumer Reports. The list is alphabetical and the number in front of the name is the machine's score out of 100. The prices are below the name. No machine got a perfect 100, but the LG got the highest score at 81. I just purchased my first front loader- the Frigidaire for $650 at Lowe's (also at BestBuy with a slightly different model number). The machine was rated by Consumer's as a "best buy" for the price and features. It scored only 3 points less than the top model, but a lot less money. Lowe's had free(refunded) delivery and set up. They even had a special to take away the old machine free. I don't know if that special is still on. Finally, I found out that Fridgidaire is actually an Electrolux. It says it on the inside tag- not on the machine front, but is a lot less expensive. Good luck...
73 Bosch Nexxt 100 Series WFMC100[1]UC
$850
77 Bosch Nexxt 500 Series WFMC330[1]UC
$1050
77 Bosch Nexxt 800 Series WFMC840[1]UC
$1300
76 Frigidaire Affinity ATF8000F[S]
$800
78 Frigidaire Gallery GLTF2940F[S]
$650
78 Kenmore (Sears) Elite HE5t 4708[1]
$1300
80 Kenmore (Sears) Elite HE5t Steam 4778[1]
$1600
70 Kenmore (Sears) HE2 Plus 4751[2]
$800
73 Kenmore (Sears) HE2t 4756[1]
$900
81 LG Tromm SteamWasher WM2688H[WM]
$1500
81 LG WM0642H[W]
$900
78 LG WM2016C[W]
$800
73 LG WM2277H[W]
$1100
81 Miele Touchtronic W4840
$1900
78 Samsung WF203AN[W]
$800
71 Speed Queen CTSAOA[W]N
$1400
77 Whirlpool Duet HT WFW9400S[W]
$1200
69 Whirlpool Duet Sport WFW8300S[W]
$800
81 Whirlpool Duet Steam WFW9600T[W]
$1600
1 mom found this helpful
L.W. answers from Dallas on December 07, 2008
After pouring money into a lemon of a Maytag refrigerator and receiving TERRIBLE customer service from the company I have sworn off Maytag under all circumstances. They have a lousy repair record.
If you go the Kenmore route have them check and see who makes the model you like. Maytag, GE, and, I think, Kitchenaid all make models for GE.
We have a GE...a brand I love but the front loader we have is poorly designed. My husband's Grandmother has an older model that is very well-designed. The quality on both is good but I would think about things like how easy it is for things to fall through the rubber inside (my son does not empty his pockets) and how well the dispenser is designed. Those are the only 2 issues we have. The machine works well. The repairman told me not to buy the pedestals..he said it can keep the machine off-balance.
Don't know if this helps or not. My bit mantra is "NO MAYTAG!"
Also...have you tried getting a non-company opinion on how much the repair would cost? I found Maytag's repairs to be very highly priced (and not well done!)
Good luck!
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