I also hate my bed biggest waste of $3000 I have ever made. I did not purchase the bottom of the line or the top of the line. They did not have the “mapping” when I purchased mine so when they came out with it I went back to the store my bed was set as they recommended. I have done numbers up from that and down from that still hate the bed. I should have sucked up the return charge (for anyone looking at this bed please know yes you get 30 free nights but you have to pay to return it you cannot return it to the store). Also my experience at the store I purchased mine at (Meadowood Mall Reno NV) they are great when I was purchasing and for the first 30 days but after that they don’t care and the man was borderline rude. I went to them because I so wanted to love this bed and I was told I am outside my 30 days so there is nothing they can do for me, mind you I was not trying to return it I was open to and suggestions they might have. If you are comfortable with the idea I would get one on the secondary market that way if you don’t like it you won’t be out so much money.