Sewing Machine Repair - Fishers,IN

Take it into a repair shop. There are so many things that can get screwed up on a sewing machine that fixing it yourself is not a good idea. Look in the yellow pages and find repair shops in your area and call them. Ask them how long it will take them to repair it. I had an old Singer machine and found out that the repair time can vary from a couple of days to 2 weeks.

One place you can find questions and answers online is at http://www.fixya.com/support/brother/sewing_machines . Then you can search by the model of sewing machine. You can put in your own question for a repair expert(I didn't go into the site far enough to find out if it's really free).
I once had a sewing machine I bought from the home shopping channel that had a built in plastic case with storage. When it stopped working, I couldn't figure out how to get the cover off, and neither could my husband or my father. The repair shop would charge $75 to look at it, but it only cost $89 new. I gave up and bought a new one.

There are too many different types of machines to help you with the information you gave us.

Contact Brother's US offices directly. They have online support too. Often they will send you a manual if you ask for it. I wouldn't unscrew anything until you talk with someone there first.

http://www.brother-usa.com/support/

Does it just screw into the top of the machine? Several of my machines do. You might not need to take the case apart.

Check online to see if they have a manual for your machine on line. We had same problem with our 3 year old Singer machine. We took it into a shop for a free estimate and the man said it would cost more to repair than to buy a new machine.