We just had a terrible incident with our youngest kitty and we took him to the Rossmore/El Dorado VCA (happened to be the only one open early enough for us at the time) and had a fantastic experience. I believe that they do payment plans as well, I think they mentioned it to us but I was hysterical so I am not sure we ended up putting it on a credit card and are paying that down. They are a little more pricey but they are great. We saw Dr. Heit (great) and all of the techs are wonderful too. Just an all around good vibe in there, they really care about animals. They saved my 'baby' (who is 100% better now)!