A.P. asks from Houston, TX on June 12, 2008
Seeking New Pedi in Champions Area Due to Bad Experience with Current One
We've had a bad experience with my daughter's current pediatrician. We just moved to the Champions/Louetta area and seeking new.
While my daughter (2 1/2) was staying the night with a grandparent she became ill. My mother-in-law treated her fever with Tylenol, but never took her temp. My daughter complained about her ears, so I assumed an ear infection and continued to treat with Tylenol until I could take her to her Pedi on Monday. My daughter has been seeing an ENT specialist about her ears, so an ear infection seemed to be the likely culprit. All the while I never took her temp (wasn't like she was burning up, she was just hot and uncomfortable). On Monday, her Pedi was unavailable, so we saw another Pedi in the same practice. The Pedi checked her ears, but they looked good. The Pedi then questioned why a temp wasn't taken and became extremely rude. She basically blamed me for not allowing her to get a proper diagnosis. She must have said at least 5 times that because you didn't take her temp, we have no way to see if the fever was more prevalent in the morning or at night, and when it peeke!
d. She was so ugly about it I was almost in tears. I felt like a horrible mom. The Pedi went on to say how my daughter was going to have to possibly go through unnecessary and expensive tests and possible x-rays and possible expose her to radiation because a temp wasn't taken. At the time it was pretty brutal, and hindsight I wished I would have stood up for myself. That's not the end of it. The nurse did a throat culture while my daughter was on my lap and her hands and fingers reeked of cigarettes. I was shocked and disgusted. Turns out she had strep throat, but I just can't believe how rude and unprofessional this office was. Please suggest Pediatricians that are GREAT with children & parents and are professional in the Champions area.
Thanks in advance for your help.
1 mom found this helpful
Featured Answers
J.H. answers from Houston on June 13, 2008
We go to the TX children's Pedi. office on Cypresswood (1960 Pedi. office) near stubner-airline. They are great! I haven't had a bad experience yet with rude people. We see Sheri Sandifer but from what I hear all are good. Give them a try.
C.L. answers from Houston on June 13, 2008
We've been with the FM 1960 Pediatrics for years. Started over at Cypresswood and are now at the Cypress center. We've never had an issue with any of the peds. there.
http://www.texaschildrenspediatrics.org/locations/cypress...
Hope that helps!
More Answers
L.P. answers from Houston on June 16, 2008
Ours isn't too close to Champions but they were highly recommended to me and I love the docs- Karr and Rose in Tomball. Very down to earth and easy to talk to. Sounds like you had a lot of response here. There was one nurse who fussed at me over the phone when my baby girl was about 3 months old and I came so close to changing pediatricians because of her attitude, but then remembered how much I like the docs. Maybe they don't know how she was. So now I just ask for a certain nurse that is very easy with me. The first one knew I was a first-time mom and pretty much disciplined me for having our baby sleep in our room. She told me to let the baby cry for hours to take a nap if thats what it takes. I know some people are all for the CIO method but I couldn't take it after 45 minutes and never tried it again. Our little one learned all on her own and started sleeping thru the night around 3-4 months, with occasional wakenings since then but nothing that I mind. I was like you, wishing I could stand up for myself but its so hard when you are going to them for advice and direction and they treat you like that. Who is the one paying who ??? :)
P.P. answers from Houston on June 19, 2008
I use 1960 Pediatrics & they also have a location by champions on cypresswood. His name is Dr. Douglas Lacour. He is great & very very patient. I live in the woodlands & am willing to make the drive because we love this doctor. The number is ###-###-#### Good luck
J.F. answers from Houston on June 17, 2008
I have had the same pedi for my daughter since she was born. She wil be 8yrs next month.
Dr. Allan Karr and Dr. Rose are wonderful!!! My sister had a bad experience with my neices dr. They are both older than mine. ( girls almost 9 and 12 ) She switched to my daughters dr after her experience and she loves them too! She has been with them for about 7 yrs too!
His number is ###-###-####. I highly recommend them and they are wonderful with all of our children. They are great about getting you in when you need them the most!
S.W. answers from Houston on June 13, 2008
I also had bad experiences with the Cypresswood 1960 office and changed my kids to a WONDERFUL doctor! Not only is he the best, but his office staff is great. They actually have appointments on the same day for sick kids. He is very experienced and thorough! Dr. Donald Leass is located at 17070 Red Oak Dr. Suite 105. His phone number is ###-###-####. I can't say enough good things about him!
E.F. answers from Houston on June 13, 2008
I really like Dr. Stevens at the FM 1960 Pediatric Clinic (part of Texas Children's Pediatrics). It is on Cypresswood near Myer park. The problem with the practice is that they are so busy that sometimes it is hard to be seen when your child is sick. On the plus side, there are a lot of pediatricians in case yours isn't available and they even have evening hours.
N.P. answers from Houston on June 13, 2008
I take my daughter to the Kelsey Seybold Clinic on 1960. I haven't had any issues.
R.C. answers from Houston on June 13, 2008
That behavior is unacceptable and should be reported. Of all the medical practices a Pediatrician as well as their office staff should be the most polite and welcoming. You and your daughter should never have had to endure such unprofessional behavior. Is there a medical board you could report them to? It sounds like you aren't the only one that's had a problem there. I commend you for finding another doctor for your precious little one! I certainly would not step one foot back in that office.
C.L. answers from Houston on June 13, 2008
We've been with the FM 1960 Pediatrics for years. Started over at Cypresswood and are now at the Cypress center. We've never had an issue with any of the peds. there.
http://www.texaschildrenspediatrics.org/locations/cypress...
Hope that helps!
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