T.W. asks from Milwaukee, WI on September 16, 2010
School Lost Daughter's Inhaler - What Should I Do?
Hi Ladies, I am extremely upset with my daughters school right now and I am looking for guidance from other moms who might have gone through something similar. My daughter is 4yr old with severe asthma. At the beginning of the school year I had dropped off her extra inhaler and talked to both my daughters teacher and school nurse of the severity of it and that she needs her inhaler within 10-15 minutes of an attack. They both told me that with the school procedures my daughter can not carry it on her nor can it be in her classroom, but in the nurses room and that she would have access to it within minutes. I can understand procedures so I agreed. Well this past weekend at my daughters breathing tests that we do every 3 months, the doctor had caught a small bacterial infection starting in her lungs and asked that along with the medication she is getting to also at school have the nurse give my daughter the inhaler at noon to help her breathe. I asked the doctor to fax in a copy of what she needs done to the school on monday. Well Monday at 12:30pm the school nurse calls to say that they lost her inhaler and if I could come down to the school with the one we have at home for her to use until they can locate the lost one. Well now it is Thursday and still they have not located it. They had open house tonight and when I asked the nurse if they located it she said no and that she didnt give her any dosages for the week. I am so upset about this I just dont know what to think. Do I get her another inhaler and just leave it alone or do I ask for the school to reimburse me for a new inhaler and have her teacher now give her the inhaler instead of trusting the nurse to not lose this one and give her the dosage when needed? Ladies, what should I do???
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So What Happened?™
Thank you every one!!! I went in this morning to talk to her principal since I kept getting the run around with the nurse. Even my daughters teacher was getting frustrated that nothing was being accomplished. All this week I have been in contact with the teacher and had a separate inhaler sent with her in her school bag just in case the nurse didnt find the other inhaler. I gave strict instructions to the teacher that it is not to be sent to the nurses room just in case she lost this one too. Today after talking to the principal I feel much better. The principal was disgusted that the nurse never told her about it and that she had ignored the doctors note. My daughters inhaler costs us 120.00 per inhaler and by losing it like this it hits us pretty hard, and the principal is willing to reimburse us for it with the promise it will never happen again. Also she is instructing the teacher to have responsiblity of the inhaler for the remainder of the year instead of the nurse. I feel so much better now. Thanks again ladies!!
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C.O. answers from Minneapolis on September 17, 2010
I would email the Superintendent or director of the school. This should NEVER happen. A childs life could truly depend on it.
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L.M. answers from Dover on September 16, 2010
For your daughter's health you have to get her another inhaler. I would see what the school will do to help you with the cost but don't hold your breath. Since the school's policy does not allow medications in the classroom (pretty standard) you will have to trust the nurse unless you want to go to the school each day (and be on call to arrive within 15 minutes of an attack). Are you just finding out at openhouse that they didn't find the inhaler and didn't give her the dosage all week? I would be very upset about that.
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M.R. answers from Minneapolis on September 16, 2010
I would be so angry as well. Most importantly is the fact that she didnt even get the dosages she needed! I cant believe they didnt notify you that she was not going to get the noon dosage and give you the option of coming in or bringing the new one! Someone dropped the ball here big time! I would get here the medicine and give it to the teacher. Tell whoever needs to be told that this is the way your doing it considering they already lost one inhaler. No ifs ands or buts. Policy or not, you tried that route and now your way is the way it will be. I dont know if I helped you any, but, if it helps to know I am totally ticked off at her school!!
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D.C. answers from Dallas on September 16, 2010
Did you take another inhaler to the school and they still didn't give her the prescribed doses? If so, I would have a conversation with the nurse and the principal about the incident and how to prevent it in the future. Most people that have never seen a child (or adult) have an asthma attack, don't realize how terrifying and dangerous it is. The school is, most likely, not going to change their policy of not allowing medications in the classroom (with good reason) but you must be sure there is a workable procedure in place. Unfortunately this will not be your last run-in with a school nurse!
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L.A. answers from Austin on September 16, 2010
I think your daughters health is the most important thing right now, so get her a new inhaler.. have the school continue to look for the other..
They did not do this on purpose.. It happens. I know it does not make it any better, but let them know you are very concerned and need to know what they will do not to lose the replacement.
Our daughter always had to have extra inhalers and I always worried this may happen at school. What is funny is that at home, it would get misplaced (usually because of my husband) and it was always so frustrating..
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T.D. answers from Bismarck on September 17, 2010
Very probably - an honest mistake. Schools are hectic at the beginning of the year and in the midst - it has been misplaced.
HOWEVER, it's a bigger issue to me ! I would NOT trust her. Sorry, gals. I'm considering that she did not check back with mom until Thursday. We're talking four missed doses, on a doctor's note.
I get mistakes. I get confusion. I don't get her lack of prioritizing.
I would absolutely get a second inhaler to the school. I would, in fact get TWO of them prepared for school use - so you might have a second backup to get there asap when needed. I always consider a faulty one. What if it were to clog, etc.
and I would review the school policy carefully. This is, perhaps, a board or administrative issue. Address it with them. I'm NOT a fan of tattling - but I am a great advocate for my child and certainly will REPORT when things are not working as they should be. Certainly they need to know.
When I classroom taught, we were not allowed to hold any medical supplies within our classroom, either. Not because we couldn't figure them out, be relied upon, etc - rather so they would not be misused by another or taken by a wrong party. I get that. Yet problems can occur when a school nurse is out for lunch - when a secretary is away from her desk. Ask for a backup plan. You've earned the right to know what their policy is - and how this can be made right.
Good luck !
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S.M. answers from Dallas on September 16, 2010
In public schools I taught in, I was not allowed to keep medicine. Only the nurse or one lady in the office could dispense it. At a private school, I kept one boys inhaler. A mother wanted me to turn on a nebulizer, but the school lawyer said only a trained nurse could.
There really is no excuse for losing it and the worst thing is her missing her medicine. Perhaps you need to speak to the principal then the superintendent if they can't find it. I would notify the doctor too. Our pediatrician offered to call the school if I wanted when they refused my child access to the bathroom(she has a medical issue).
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D.W. answers from Indianapolis on September 17, 2010
Actually, the reimbursement can be a HUGE issue. Most insurance plans will only cover so much of a product in a certain period of time.
I used to represent a diabetes drug that was prefilled with exactly 1 month's worth of medication. If the patient tried to refill it early, insurance would deny it and make the patient pay the $200 cash price for it.
So, yes, you need to research how difficult, financially, it will be to replace the inhaler.
I'd also recommend setting-up an appointment with the nurse and administrator to find out exactly what happened? What if your daughter had a severe asthma attack while there, and they couldn't find it? You'd be charged for the ambulance to take her to the ER.
There needs to be a SOP (Standard Operating Procedure) in place, and there needs to be a medication log of what's received, when it's used, and when it's removed from the Nurse's office.
They should be liable, and it's not like me to have that strong of an opinion on the matter.
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S.H. answers from Honolulu on September 16, 2010
Well yah, I would be real irked.
But my concern would not be about getting them to reimburse me... if they will then fine. If not, then oh well.
But, you may just file a report... and this is a "prescription" drug... and they lost it.... who knows... where it is, or if someone stole it.
Usually prescription drugs... are in locked storage....
What are their protocols/policies about it???
But, just bring your daughter another inhaler. After all... it has been since Monday... that it has been lost.... and she has NOT gotten any of her dosages administered for the week. At all. And today is Thursday..... ?!
This to me is serious... okay, things get lost. But this is a prescription... medicine....
I have Asthma... and I KNOW firsthand... how dangerous, and fatal... asthma can be.
It is very dangerous.
I would ask them... what do they do, for example, if a child needs an Epi Pen???? for an allergic reaction????
A kid, CANNOT wait.... until someone walks to the Health Room, then back to the child, to then administer the Epi Pen. The kid can die... or asphyxiate by then etc.
Again, your daughter... has NOT GOTTEN any of her dosages... all week. They admitted that.
I assume you went to the school right away and gave them another inhaler??? But STILL... the problem is that... they have not given your daughter ANY dosages... "for the week."
Um... that is really a problem.
The problem is not getting your money back... the problem... is that they are not giving your daughter, per her Pediatrician's orders... her REQUIRED medicine or dosages... and they seem to take this lightly.
I would not trust them.
Asthma... is fatal.
An attack... comes on very suddenly.
I know.
I am asthmatic.
I would really.... get it straight... what the school's policies are... regarding their responsibility for this and the storage/handling of "Prescription" medicines.... for the children. AND who has access to it.
Schools or ANY "accredited" facility/school.... has to have, a 'standard' policy in place about storing of medicines... prescriptions. Otherwise, anyone... could potentially steal it.
all the best,
Susan
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