16 answers

Health Insurance Recommendation

We are having issues with our health insurance for our 7 month old. She hasn't been ill aside from an ear infection but insurance hasn;t covered her wellness checks & I just paid $77 for generic ear medicine. Please let me know if you have a suggestion - thanks!

What can I do next?

More Answers

My son has a humana one plan. You can customize the plan to fit your needs. Thew do cover the wellness checks.

1 mom found this helpful

I would read your policy and see what it says. Then call the insurance co and see what they are claiming the denial on. My insurance company had the "wrong" policy attached to my name and was denying everything. It took a lot of screaming to get things squared away, if they are even squared away.

If they are just being jerks and you have stated in the written policy those are covered services, I'd file a complaint with the Texas Department of Insurance. Make sure each claim is a different complaint or they will deny it on that basis. You can start a complaint online, but they will need supporting info.

Good luck! Insurance companies can be criminal!!!!

1 mom found this helpful

Get on the phone with the insurance company and find out what is going on. You might have a huge deductible that you didn't realize you have or maybe they don't have all of the necessary info from you to process the claim. There could be a number of things going on.
FYI - You can use the pharmacy at Sam's Club even if you do not have a Sam's card. Their prices are fractions of what Walgreen's, CVS, Kroger, etc. charge for prescriptions!
Best of luck to you!! =)

1 mom found this helpful

BlueCross BlueShield of Texas

1 mom found this helpful

Contact your insurance company, and have your doctors office explain the lack of coverage. It could be a matter of terminology they are using.
If you are still not satisfied call the state Insurance Commissioners office. I did this several years ago in a different state but got my answers, resolved the issue.
you can also try CHIP. Children's Health Insurance Plan. That is usually government run, but can offset the expenses.
Good Luck.

1 mom found this helpful

Do you have health insurance? There is no reason that any generic should be that much! That is just insane! Is it through work or a private company? It is a private company you may want to look elsewhere. I don't know much about private insurance though. But definatly give them a call!

1 mom found this helpful

D.,

Definitely call your insurance company & ask why the wellness checks weren't paid for & you also may want to review the coverages/exclusions of your policy. Sometimes a deductible has to be met before any copay's kick in...it just depends what type of plan you have. A generic for $77 sounds outrageous! I'd hate to see what the name brand costs if that's the case!

If you can't get a satisfactory explanation from the ins. company, then it's time to shop around for another, if that's an option for you. I have Scott & White, and I've been pleased with them so far. Blue Cross/Blue Shield is good also along with FirstCare.

1 mom found this helpful

That sounds fishy. I'm wondering if the coverage changed, and they did little (if anything) to inform you of the change. Something similar happened to me and my family, and we found out that they changed our coverage from a typical co-pay to a high deductible HSA. There was little notification. We pretty much found out when we were expecting to pay much less for a prescription, like in your case. Unfortunately, a lot of companies are doing this to their employees. My husband's company used to have awesome insurance, with just $30 copays for doctor's visits, and prescriptions were never any thing like $77 - - until they changed to the high deductible HSA. I still wonder, though, why the well-child visits aren't covered. Even those are covered for "free" under the HSA plan my husband has through his work. Did they cancel your insurance all together, and not tell you properly? Hmm...

1 mom found this helpful

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