10 answers

Experience with Home Warranty Company?

We are looking for a Home Warranty Company. Has anyone had experience with a company that provides great customer service. As I am doing research, I have noticed that there are some companies that have major complaints and law suits against them. Please let me know if you have a home warranty and if anything has broken down and how the customer service was. Thank you!

1 mom found this helpful

What can I do next?

Featured Answers

Hi K.,

We use HSA. We have had to make two claims and the process was easy and all work was completed immediately. The number is 800-367-1448.

If you have any questions please let me know.

Have a great day!

A.

More Answers

I ditto Kathy R.'s response, we have had an a/c unit replaced and a stove top, dishwasher repair, and I think that is it - but most of the time it was a really easy process.

K.,
I have had a home warranty with American Home Shield since I moved into my house in 2000. I have had nothing but great experience. I have had a couple of plumbing problems, and electrical problem and an ariconditioner replaced. Each time the response to my call was courteously and quickly handled, the repair companies were very professional. I recommend them highly.
Good luck.

Give Kathryn Landsen a call at HWA......Be sure to let her know D. sent you. ###-###-####. Shes terrific and so is HWA

This is our first experience with a home warranty and I am not impressed at all with Old Republic. Our realtor picked this company and it's been terrible. We placed a call within 2 weeks of moving in and they were telling us that it was a pre-existing condition. I guess we started placing a claim too soon - whatever that means. Won't renew it that's for sure. Good Luck.

K., I am in the mortgage business, so I deal with Home Warranty companies all of the time. I also dont suggest a company to my clients unless I know that the rep and the company offer great service. Here is some info for Old Republic Home Protection,
Tara Carter
Sr. Account Executive
(800) 282-7131 Ext. 1243
____@____.com
Best of luck, S. Atkinson

Hi!

We have Service One. They are local - in AZ. Very good, so far! They sent someone out to fix our A/C who seemed very knowledgable and willing to work OT...they came after 6pm. =) We used to have Old Republic and fought with them like crazy! The people they sent to us to repair were always coming back....one tech admitted he installed the wrong size compressor in our heating unit. Old Republic would not send a new tech, they said they had to give that same tech the opportunity to fix the problem...even though it took him 6 visits!

Good Luck! Hope you find one you like!

Hi K.,

We use HSA. We have had to make two claims and the process was easy and all work was completed immediately. The number is 800-367-1448.

If you have any questions please let me know.

Have a great day!

A.

We have our home warranty through Fidelity national Home Warranty 1-800-862-6837. I have not had any bad experiences with them. The customer service line is open 24 hours, and the people speak English. The sevice contractor normally contacts you within 24 hours and the service fee is $55. Best of luck

Required Fields

Our records show that we already have a Mamapedia or Mamasource account created for you under the email address you entered.

Please enter your Mamapedia or Mamasource password to continue signing in.

Required Fields

, you’re almost done...

Since this is the first time you are logging in to Mamapedia with Facebook Connect, please provide the following information so you can participate in the Mamapedia community.

As a member, you’ll receive optional email newsletters and community updates sent to you from Mamapedia, and your email address will never be shared with third parties.

By clicking "Continue to Mamapedia", I agree to the Mamapedia Terms & Conditions and Privacy Policy.