My grand daughter's mom had her "planned" c-section there 2 weeks ago. She even "checked in" on Friday and got her bracelet and did her blood work so IF she went in to labor over the weekend, she could bypass registrations and go straight to labor and delivery. What a great idea!
The whole staff that I met was great! She has not told me she was unhappy with the experience...except for her headache, which was not the staff's fault. She was there from Monday til Thursday because of her c-section. When I went in to visit her with my grand daughter, they were great about talking to her about being a big sister and they seemed very attentive to her mom. Don't know about play areas since she was in school and went to see her mom and sister after school.
I've not ever heard of a bad "delivery" experience at MCA and I have been in that hospital for several different reasons.
You should be pleased and comfortable in this hospital. Enjoy your growing family!