I too really like Kaiser... have been on it most of my whole life in So and N. Cal and my son who is now 11 diagnosed with failure to thrive, ADHD etc. has received good care... he has had MRI as a baby when they thought he had a neurological issue, has had 8 surgeries through kaiser for palate surgeries, hernia, ear cyst, ear tubes, G tube placed when he was 1 yr, removed when he was 7, etc. broken arm, all for the cost of co pays. Sure there are dr.'s that you wont agree with everywhere... but that is where you trust your mom's gut feeling and get another opinion if needed. When we moved from N to S Cal... all his records were transferred so his history came with him... He now does see a Psych. every 3 months... but also all the Dr.s he has ( peditrian, ENT, Endocrine dr., psych) are also super accessible by email... a great new thing they have implemented... and if I have a question about new behaviors or concerns... I can send an email and usually get an answer back FAST often before 24 hours. I know some folks say bad things about kaiser... but I have been overall really satisfied... Good luck!