K.L. asks from Bozeman, MT on April 19, 2009
Advice on the Kirby Sentria Home Maintenance System
Hi All! We just bought a Kirby Sentria Home Maintenance System. It has all the attachments and the carpet shampooer. We bought it new and I know we probably could have gotten a reconditioned one for a little less, but I'm always suspicious of products that are "reconditioned"....I just don't know what they've been through. Although it was expensive, I'm pretty sure we got a good deal and I am trying it out now, so far I LOVE it. I have another two days to return it and am just seeking some opinions from anyone who has experience with Kirby. I just wanted to make sure I wasn't committing to something I would regret later. Any advice or personal experience would be a great help. Thanks!
So What Happened?™
Thank you all so much for the positive feed back. I really feel like I made the right choice. I always feel a little guilty for buying something so expensive, but I think this was definately warranted. Now that I know there are others who love their Kirbys just as much I feel a little more relaxed about it and we are definately going to keep it! Thanks Again!!
Featured Answers
H.F. answers from Pocatello on April 20, 2009
I have a Kirby vacuum (I can't rememebr the model name) that I bought about 4 years ago and I just love it! It is the best vacuum that I have ever used. It gets high marks from consumer reports too, particularly when it comes to repairs, Kirbys tend to not need as many repairs as other brands. I was disapointed in the carpet shampooing system though, it is really a hassle to use and does not seem to work as well a a "real" carpet shampooer.
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A.P. answers from Denver on April 20, 2009
My sister-in-law has one she loves it and uses it in the house on the vehicles, everything.
S.S. answers from Provo on April 20, 2009
My favorite vacuums are Panasonic. We bought one that we could afford almost 14 years ago, and have never had any trouble with it. It's a great, LIGHT vacuum!! You need to go to a specialized store to get them. You can't buy them (to my knowledge) in normal stores/warehouses.
L.P. answers from Salt Lake City on April 20, 2009
Hi K.,
I bought a Kirby about a year and a half ago. And, yes, we couldn't really afford it. But, it is one of the best purchases I have ever made. Every time I use it, I feel like I got my money's worth. I have not even once feel like I was cheated or got ripped off.
Especially when money is tight, you need to feel like you are getting a value when you part with your hard earned money. The value of my Kirby is a truly clean house every time and I love it.
L. P
S.L. answers from Salt Lake City on April 20, 2009
I have that same vacuum and was skeptical of whether or not it was worth the money, but i really like it.I think it does everything they claim it does. We have had ours for over a year and still love it. The shampooer part is probably not the best job at cleaning deep stains but does good for a surface cleaning between. Good luck
A.H. answers from Billings on April 20, 2009
I have owned mine for a year and I love it! I don't use the attachments as much as I thought I would but mostly that is my laziness. The carpet shampooer is nice to have and the main vaccum picks up everything. It is by far the best vaccum that I have ever owned. My kids track in so much junk that I go through a lot of bags, but hey it is nice to know it is picking that much stuff up!
N.S. answers from Great Falls on April 20, 2009
Being a kirby owner myself I have mixed feelings on them. My MIL gave me her mothers old kirby (it's a Gen 3)when they moved out of state. While I like how it cleans, it's a beast to move around my house and store. It's also a huge pain the pull the head off if you need to use any of the attachments, getting the belt back on right can be tricky sometimes, then you have to go back and and do it all again in reverse. I'm not terribly fond of the fact that it's almost impossible to find bags and replacement parts where I live. I have to get them online. My MIL has in the last year acquired a Dyson, and compared to the Kirby, she much prefers the Dyson. My FIL has COPD, and the bagless HEPA system in the Dyson is wonderful. It's lightweight, easy to empty and small enough to store almost anywhere. I would suggest that if your willing to put out the coin, then buy a Dyson, especially if anyone in your family has allergies.
While you would originally think that Kirby's payment plan is nice, by the time you get it paid for, you'll have paid almost twice what it's worth. Other than the carpet shampoo system (which is recommended that you ONLY use Kirby Low foam shampoo) the Kirby is simply an over priced fancy professional vacuum. There's my 2 cents worth on the Kirby...but in the end it all comes down to what you like and what you can afford vs. what's available.
H.F. answers from Pocatello on April 20, 2009
I have a Kirby vacuum (I can't rememebr the model name) that I bought about 4 years ago and I just love it! It is the best vacuum that I have ever used. It gets high marks from consumer reports too, particularly when it comes to repairs, Kirbys tend to not need as many repairs as other brands. I was disapointed in the carpet shampooing system though, it is really a hassle to use and does not seem to work as well a a "real" carpet shampooer.
K.M. answers from Boise on April 20, 2009
I've had my Kirby since 1992 and I still love it. My mom has gone through at least 10 different vacuums in the same span. The one I have is a little heavy and cumbersome for some things like stairs, but it's a great cleaner. You can use the HEPA filter bags on them too. Just remember to take it in to a Kirby dealer to have it cleaned and services every few years.
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