36 answers

Advice on Legal Settlement for My Son's Facial Scars

My 7 year old son fell through the patio door of the hotel (sheraton) we stayed at while on vacation in Hawaii. He had to go to the emergency room and had to get stitches on his forehead and ankle. The patio doors were plate glass (not safety glass) and there was not a marking to indicate the door was there.

The accident happened as soon as we opened the door to our hotel room. We checked in, went to our room, I opened the door and said "look they have a balcony". My son ran to check out the view and fell through the door. One of the cuts on his forehead was 1/2 inch above his eye.

The hotel wants to settle and is asking us for an amount. I am at a loss and I don't want to retain an attorney. The incident happened in February of this year.

What can I do next?

Featured Answers

I had a labor lawsuit, and to consult with my Attny only cost me $300, well worth it for the huge settlement I got. Seriously, consult an attny! Rob Ghio is who I used, www.rhinolaw.com and I love him!

If you want the best advice, please ask an attorney. The customary fee is 30% of the settlement. We learned the hard way that an attorney is worth the price.

I think you should get an attorney, since you might not understand the verbage of the settlement. That's what attorneys are for - not just to sue the pants off people. Attorneys are not all ambulance chasers. They are great assets to have when you need to understand the ramifications of events and how to proceed.
The attorney could calculate his/her fees into the settlement. I wouldn't go forward without one.

More Answers

Require that all expenses be reimbursed, ask them to make a donation to your favorite charity and be thankful.

2 moms found this helpful

This is not a time to profit off the hotel! Your son was running -excitely-through a hotel room! I would talk to my doctor to see if the scar will be life altering or not( your son will have a cool story to tell about his adventure in Hawaii). Check into a plastic surgeon-just in case. Kids fall and get cuts and bruises all the time! Like the mom said earlier-if he was jumping on the bed and hurt himself-whose fault would that be! Come on-we need to quit being soooo "sue happy"! (and I am an attorney's daughter!) After talking to the doctors and maybe an attorney -for free-add up your expenses and go for it! maybe the hotel will comp a trip to there again for being nice and not too greedy! How would you feel if a child happily ran into your glass door or window? Would you want those parents to sue you for their retirement home?? If I sued every time any of us fell and it left a small scar-I'd be in court all the time! Scars do fade with time and Mederma and/or vitamin E help a lot!
Be thankful you were able to go to Hawaii with your wonderful family-most of us cannot afford such a trip at this time! Good luck

1 mom found this helpful

It doesn't appear that the hotel was really liable. Seems to me that they are being quite generous as it is. The responsibility lays with the parents and the child. We all have rambunctious children. Just because they hurt themselves on someone else's property doesn't make it the property owner's fault.
Have the medical bills paid for and be thankful you got that. Insurance may have paid most of that anyway.

1 mom found this helpful

I still don't get how a person falls through a glass door (without running, jumping, etc.)? I would never expect any windows to be safety glass in a hotel and really don't understand how this is the hotels fault in the first place. Sorry...I just can't picture this but I know we don't have the whole story. If the cut is really that severe then I would hire an attorny if you think he will need further surgeries. If it's just a cut that will heal without surgery, then I agree with whoever wrote "Require that all expenses be reimbursed, ask them to make a donation to your favorite charity and be thankful." I'm sorry, I just don't see how the hotel is responsible for this accident. I know because it happened in their building they can be held liable but is just seems like me jumping off the bed, breaking my arm and suing the hotel...I don't get those situations, but to each their own, you need to do what feels right to you.

1 mom found this helpful

Are you looking to sue the hotel? If so, you need an attorney.

How bad is the cut....I know as a mom...any cut is a bad cut...but be realistic...can it be altered by using a creme such as vitamin e oil to greatly reduce scarring OR does it need plastic surgery to assist in making the scar less noticable (plus the vitamn e oil)?

If you don't want to retain an attorney, think of am amount and start negotiating on your own.

FIRST and FOREMOST......YOUR SON is the interest here...not $$$

I am not the the type who looks for settlement (suing) as a lot of people are (not suggestiing you are either).

I DO suggest....whatever settlement you get....put it in a separate fund SPECIFICALLY for your son because it is HIS injury/HIS body. Any monies you recieve should be specifically directed to a fund for your son.

Hope that helps.

I am sorry that I have no advice as far as the financials go but I think the thing that would stick out for me is....What have they done to ensure this doesn't happen again. There isn't anything as frustrating as finding out that it has either happened before or that it has happened after your sons incicent to another person. Before you settle you have a little bit of leverage to ask these questions.
Also during the settlement read all the fine print because there is the potential that there is something written along the lines of not speaking about the situation that occured.

Sorry I'm a risk manager and think about things a little differently. :)

Couple things, be sure you have all the medical bills you incurred: hospital, ER Physician, any x-rays, ambulance, lab work, etc. Each will have their own separate billing. You can ask the hospitals for all contact information. Don't assume, be sure all is documented.

Also, will he need plastic surgery? Is there any nerve damage or any muscle damage? Will you need a quote for future repairs?

Did you lose out on your vacation time, how many days, cost of your stay, did you lose out on financial obligations for trips you would have taken on that vacation but could not due to his accident and injuries, etc.

I'm no lawyer but I would start there. Also, can they replace the glass in the other rooms? Hate to say this, lawyers get the job done but get the majority of the settlement money. Doesn't seem fair does it.

Good luck and sorry to hear about the accident.

I agree with Ledine...I also work for an Ins. Company in the Subrogation Dept. Do your homework.

I am sure the hotel wants to settle, the sooner the better for them so you don't have time to get advice or retain an attorney (which retain 40% of whatever the settlement is)...In the State of Hawaii, you have up to 2 yrs to settle from the date of the incident (which is the actual date a monetary charge was made in the hospital).

Your Son is 7 yrs old therefore not fully developed facial-wise. I would figure in your trip cost as I am sure that was hindered especially since it happened the first day, the medical cost for that hospital trip/ER (guessing $5K - $7k), and future cosmetic surgery since he has a scar($10k - $30K), and add an additional $10k to that for future unforseen medical &/or phycological therapy for your son who suffered the tramatic event & pain.
Minimum $50k which they may refuse, but then you can remind them that the cut was 2 inches deep & he will need additional medical care & if worse comes to worse mention an attorney retention & the attorney will ask for more...$100k + . If the Hotel was a "big/known" name they probably will settle, as most big hotels liability limits are $500,000. - $1 million range. If the hotel is not so well known, then tell them $50k or you will get an attorney.

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