My 2yr old has had two sets and Dr. Brian Metz at Midwest Ear Nose and Throat did both. They are great but very hard to get into. I had the same problem with it taking forever and meanwhile my son was in pain. I would suggest having your pediatrician call the ENT for you because sometimes they can get an earlier appointment. I had a nurse at Childrens Mercy tell me later that if I had just gone to the ER at Childrens Downtown they would have had an ENT come in for a consult right then. You'd wait normal ER time (always more than 2 hours) but then you get the consult and can schedule the surgery asap.