K.I. asks from South Gate, CA on August 04, 2010
18 Yr Olds Dr. Bills?
Hi guys,
Ok, so my 18 yr old SS was sick recently. He started having stomach cramps at the end of June. His Mom is a PA (Physicians Assistant) and we sent him to her clinic to get looked at. She and the DR. she works for said it was just a bug and would pass. He stayed sick and we sent him back...several times...eventually they asked for some stool samples and said they think he has Ulcerative Colitis (which his Mom has too) and they said he would be fine and that he needed a colonoscopy to verify this diagnosis. In the mean time my SS kept getting more and more sick. Bloody bowl movements several times a day, all around fatigue and not wellness! Mom said she would set up an appt. for the colonoscopy but weeks went by with nothing...I called and she reassured me that he will be just fine, not to worry...and that she also has it and is fine. SS decided to spend the night at his friends house and while there he passed out and the BF(best friend) and BF's mom took him to the ER. The ER Dr. talked with us and asked why we have allowed him to be so sick for so long? I felt like a complete heel! It was terrible! SS was VERY sick and ended up staying in the hospital for 8 days!
My question is what should we do about the DR. bills? The Ex-wife sent me an e-mail telling me that she thought (with all her medical expertise) that the bill was going to be around $70 thousand dollars!!! $70,000!!! Oh my goodness...it would take him forever to pay this back! SS is on our insurance and I am sure it will cover some...but not all, that's for sure. Is there something we should do/can do to get them lowered some how? FYI, ex-wife also took that time to inform me that she will not be paying for any of his medical expenses ever...since he is 18 she is not obligated and neither are we...but to just be starting off in life and to be saddled with this kind of debt is terrible!...especially seeing how he was being treated by his mom...if only she had taken better care of him and gave him some freaking medicine...all this could have been avoided! He went to see her a half dozen times, if not more and they did absolutly nothing, nothing for the pain, no medicine of any kind. Hubby and I are besides ourself with guilt about trusting the ex-wife...we know she is crazy and mean...just never imagined she would endanger her own son this way...we should have known better!
Any and all help will be appreciated!
My sister said something about applying for state insurance? Would this help cover some of the hospital bills, even after the fact?
Thanks!
More Answers
L.M. answers from Dover on August 04, 2010
Unbelievable! I can't even image. You did say if when they saw him in the clinic if they actually processed him (as in documented anything in his file). If so I would think you would be able to get copies of those...then use that as proof that they were negligent/mal-practice. Since he is on your insurance, I have to assume that he is still your dependent (that may mean something different to me than it does legally but to me that means parents are still responsible but I don't know if that is true from a legal standpoint...check in your area). That said, I am sure the hospital bill will be huge but since he is on your insurance it will be less. Usually they bill one amount but have a contracted rate with insurance companies that are much lower (example is my daugters bill that was approx $4500 ended up being $2100). Your first step is to see how much your insurance is going to pay and how much the hospital will show as still due. Check w/ hospital and your insurance to see what your options are.
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R.S. answers from San Antonio on August 04, 2010
I am thinking 70K is way over what it should be...maybe 1 to 2K a day per day in the hospital so maybe 16K.
Most insurances...have either a 2K to 5K deductible then either pay 80 - 100% of the rest.
So my guess would be about $3,500, after the insurance works itself out...and double check every piece of paper from the insurance company verses the actual hospital bill...and then resubmit each bill from the hospital to be reviewed again and even call to double check it was ll processed correctly. I find mistakes all the time in verses what our insurance pays vs what they should have paid.
Don't pay anything to the hospital until it is determined that the insurance has covered everything, BUT do call the hospital billing department to let them know you are still working with the insurance and do intend to make payment...they will then extend you either 30, 60 or 90 days to finish working with the insurance company.
Then when the final total is determined...go with your SS and talk with the billing department in person and tell them how much he can afford to pay a month even if it is $20.00...he can pay on it for years as long as he pays it will not effect his credit or future prospects.
Don't panic...and keep all your paperwork on everything..start a notebook...3-ring binder and keep it all together.
I hope your SS is much better...and this is not going to hurt him in the long run.
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L.M. answers from Norfolk on August 04, 2010
I would have your step-son contact a lawyer. His mother should not have been involved in his medical treatment, or lack-thereof. I believe there are rules about such things. She and the Dr. she works with were neglegent, causing unnecessary pain and suffering and much larger bills than if it had been handled properly in the first place. Lawyer up!
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A.B. answers from Corvallis on August 05, 2010
I can't really add much to what others have said, at least in regards to the insurance issues. The one thing I would say is that it may be a good idea to report this incident to the state agency where you live that licenses PA's. She obviously demonstrated a big breech of professional ethics by participating in the care of her family member. You can probably file a complaint that way against her.
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N.N. answers from Seattle on August 05, 2010
So sorry to hear you and your family are going through this! Before I became a stay at home mom recently I actually processed financial assistance applications for several hospitals. Our office was here in Washington but the applications were for hospitals in California. If you check with the financial department/business office of the hospital you should be able to get an application. Although you will deal with the hospital directly it is a federally run program based on where you fall in the federal poverty guidelines and will be determined on number in household and gross income. Each hospital will have its own set of documents they will require you to provide (typically last year's tax return, paystubs, bank statements, utility bill, etc.). Let them know as soon as possible that you intend to apply for assistance and have an application sent to you. Be sure to read it thoroughly and submit all the documents as soon as possible. If you should have any questions let me know and I may be able to help.
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A.O. answers from Portland on August 05, 2010
Ok, so here is what you do. Wait until all the bills have been processed and paid through the insurance. Then once you receive a balance bill call the billing department and let them know your situation. There is a strong likelyhood they will forgive the balance...or they will be able to process and discount and set up a payment plan which will not be interest bearing. You will only be expected to pay what you can afford, ie; 25.00 per month.
The important thing is that he is ok, all the other details will work themselves out. In situations like yours with a sick child always follow your instinct you will never be wrong. Good luck and try not to stress, it is definitely not worth it.
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C.J. answers from Dallas on August 04, 2010
First off I hope you SS is feeling better. As for the doctor bills first thing to do is look at your insurance policy. For the visits to the clinic your SS should only be responsible for the co-pay if there is one, or the percentage of bill charges that your policy has set up such as 20% of the bill.
For the hospital your SS would be responsible for the deductible first, and any co-pays for days in the hospital if there is one. (Some policies have something like $100 a day co-pay for in-patient stays up to so many days). Then after the deductible is met your SS would be responsible for any percentage (such as 20%) that your policy states up to the max out-of-pocket (OOP) expense. Once that OOP max is met the insurance should pick up 100% of allowable charges.
I don't know the Medicaid and CHIP rules in WA, but it is something to look into as long as the hospital he went to is a Medicaid/CHIP provider. I would also call the financial counseling department to see if there are other programs he may qualify for. Once all of the bills are processed by the insurance and you get your first bill from the hospital call the customer service number to set up a payment plan. Most hospitals will set up a no interest or low interest payment plan. Show them that you are willing to pay the bill, but need some help doing so. If you need any help with any of the wording of your insurance policy I would be glad to help you. Good luck, I know doctor bills are no fun. Once again I hope your SS is on the road to a great recovery.
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J.K. answers from Phoenix on August 04, 2010
Have him apply for medicaid. They will retro pay if he qualifies. Also, talk to the hospital about reducing the amount. They do it for insurance companies. Ask about any discounts and get a break down of the bill. When I took my son to the ER without insurance, they charged us $1200 just for rushing him in right away. Except, we waited in the waiting room for 5 hours. When I mentioned that to them, they took off that $1200... Good luck!
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